BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 04-02-2015, 03:39 PM   #1
johncassell
New Member
 
Join Date: Jul 2014
Model: Z10
PIN: N/A
Carrier: T-Mobile UK
Posts: 5
Default Z10 - Account info needed - Your account is no longer synchronised..

Please Login to Remove!

Hi all, tearing my hair out here and in need of some help..

We have 5 Z10s which, up until 2 days ago were working great. One by one on that day, each device started to mess up. Regularly throughout the day they will be given the message - "Account info needed" "Your account is no longer synchronised with your device. Check that your account settings are correct. If they are correct, contact your email service provider".

If we re-enter the password on *some* of the Z10s it gets us back in for anywhere between 5 and 30 mins before error comes back. Other Z10s wont come back on at all.

I've spent 2 days trying to find the cause and no further forward reading every post I could find on the internet. We are using Exchange 2003 Small Business Server and on the T-Mobile UK network.

Please help!

Thanks
John
Offline  
Old 04-03-2015, 10:40 AM   #2
knottyrope
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: DT60
OS: 123456789
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,325
Default Re: Z10 - Account info needed - Your account is no longer synchronised..

is your mail server fully patched and on SP2?
are you using active sync?
__________________
I had to fall
To lose it all
But in the end
It doesn't even matter

Rocking the Motion with out lotion.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: Z10 - Account info needed - Your account is no longer synchronised..
Thread Thread Starter Forum Replies Last Post
Info needed stp72 General 8300 Series Discussion - Curve 2 01-17-2009 02:31 PM
BB Calendar will no longer sync info with Outlook Calendar it_guy General 8300 Series Discussion - Curve 7 11-29-2008 06:45 PM
Emergency contacts list question a_kayaker BES Admin Corner 2 11-07-2008 12:23 PM
Help needed with Initialising and BESAdmin Account BlackberryPhobe BES Admin Corner 4 04-17-2008 10:46 AM
Wiping 8830 account info, embedded #, to factory, pre-programme settings Mrkansas General Legacy Device Discussion 2 03-26-2008 02:29 PM


8 AWG Gauge PV Wire 1000/2000 Volt Pre-Cut 15-500 Ft Solar Installation RED picture

8 AWG Gauge PV Wire 1000/2000 Volt Pre-Cut 15-500 Ft Solar Installation RED

$150.00



18 Gauge 6 Conductor Electrical Wire 25FT UL 2464 18 AWG 6 Wire Cable Tinned Cop picture

18 Gauge 6 Conductor Electrical Wire 25FT UL 2464 18 AWG 6 Wire Cable Tinned Cop

$34.99



Southwire Romex 50ft 10/2 Solid Orange Type NM/B Electrical Wire 28829022 10 AWG picture

Southwire Romex 50ft 10/2 Solid Orange Type NM/B Electrical Wire 28829022 10 AWG

$69.50



BNTECHGO 22 Gauge PVC 1007 Solid Electric Wire Red 25 Ft 22 AWG 1007 Hook up Tin picture

BNTECHGO 22 Gauge PVC 1007 Solid Electric Wire Red 25 Ft 22 AWG 1007 Hook up Tin

$11.24



Wago 221-413 LEVER-NUTS 3 Conductor Compact Connectors 50 PK.. picture

Wago 221-413 LEVER-NUTS 3 Conductor Compact Connectors 50 PK..

$17.50



Marine Grade Wire Duplex Boat Cable Tinned Copper USA Made - AWG Gauge All Sizes picture

Marine Grade Wire Duplex Boat Cable Tinned Copper USA Made - AWG Gauge All Sizes

$204.68







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.