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Old 03-08-2012, 08:01 PM   #21
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Default Re: TMobile 3G/EDGE Data Drops While on Wifi

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Originally Posted by John Clark View Post
Yeah, they told me it should say "UMA" at the top, not EDGE. I had to explain that was before they quit supporting UMA and UMA > EDGE handoffs and they no longer work.

If you're not actually having the issue why would you call to "discuss" it?
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Old 03-20-2012, 05:32 PM   #22
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Default Re: TMobile 3G/EDGE Data Drops While on Wifi

Sorry JC I am way late here

Calling TMO tonight, now that I have a TMO supprted device they will actually talk to me.

ATT 9800 "sorry nothing we can do device isn't supported"
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Old 03-20-2012, 05:34 PM   #23
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Default Re: TMobile 3G/EDGE Data Drops While on Wifi

Yeah, I hear that. I did that for almost two years. Enough was enough.
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Old 03-20-2012, 05:50 PM   #24
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Default Re: TMobile 3G/EDGE Data Drops While on Wifi

I bought TMO branded 9900
before I had an old Tmo 8700 I would use. I almost went into hardware is irrelevant as it was working fine for 15 months but decided to save the headache
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Old 03-29-2012, 01:54 PM   #25
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Default Re: TMobile 3G/EDGE Data Drops While on Wifi

Think I'm having a similar problem as JC. Everytime I leave the WiFi, my email (in/out) stops working, and internet stops working. Phone calls are no problem - no dropped calls. Just data. Cycling the phone on/off or cycling the Mobile connection (disable/enable) gets email and internet working again.

I got a new Curve 9360 about a month ago, and noticed an issue. After reinstalling OS a few times and replacing the phone (new 9360) it is still happening. I tried the "Allow inter-access point handover" setting but it made no difference.

Ticket was opened a month or so ago with T-Mobile but they have not acknowledged a problem, just got me resinstalling the OS and replaced the phone. RIM likewise is saying there is no issue on their side.

I still do not have a resolution. If I get one, I will post it. If you don't think my problem is the same as yours, let me know.
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Old 03-29-2012, 01:57 PM   #26
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Default Re: TMobile 3G/EDGE Data Drops While on Wifi

It sounds like the same issue. Its really a pain. I haven't been able to get them to acknowledge the issue either.
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Old 03-29-2012, 01:58 PM   #27
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Default Re: TMobile 3G/EDGE Data Drops While on Wifi

To clarify my last post, this problem only started happening with the Curve 9360, not my old 3 year old curve. Others here at work say they are not ahveing an issue. They are on older Curves and Bolds but I need to verify what OS versions. Don't think I have seen a Curve 9360 yet. Is this an OS issue?
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Old 03-29-2012, 02:08 PM   #28
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Default Re: TMobile 3G/EDGE Data Drops While on Wifi

It was happening to me on my 9800 and happening on my wife's 9700. Two different devices but both OS6. I'm on a 9810 now with 4G instead of the 9800 and haven't noticed the problem because the 4G bounces from 4G to EDGE to GPRS all the time.
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Old 03-29-2012, 02:31 PM   #29
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Default Re: TMobile 3G/EDGE Data Drops While on Wifi

Two other guys here at work say they don't have this problem (they are on OS6, I am on OS7). But I suspect some poepe just don't notice the loss of data (email/internet) functionality because they either don't use WiFi at all or they were travelling from one WiFi to another but did not try to access email or internet while travelling. I think the latter is a bit of a stretch on my part, but I do know that data functionality will resume for me once i am back on WiFi without my having to recycle the Mobile connection.

Very frustrating. Technology should not stop working on newer versions unless someone does not want it to work. Makes me think this is intended and that is why they refuse to acknwledge the problem.
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Old 03-29-2012, 02:36 PM   #30
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Default Re: TMobile 3G/EDGE Data Drops While on Wifi

Many people don't even have a clue that their device is wifi capable nor do they know how to connect it. If you don't use wifi there is no problem.
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Old 03-29-2012, 11:13 PM   #31
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Default Re: TMobile 3G/EDGE Data Drops While on Wifi

Which has nothing to do with this topic...
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Old 03-31-2012, 01:04 AM   #32
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Default Re: TMobile 3G/EDGE Data Drops While on Wifi

Yes, same thing happens on other wifi networks.
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Old 04-02-2012, 12:27 AM   #33
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Default Re: TMobile 3G/EDGE Data Drops While on Wifi

just happened to me now on an unlock 9700, on 3G but no BB icon. I'm on wifi
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