[Sk8Surfr]

Got a replacement 8700...

Inside the back where the sim card goes i DONT have that little black plastic piece that you have to push down to take out the sim card...

Why is that? Is this an OLD BB? Or is this how the new ones are?

Im confused!

[cmhn12]

i just got a new replacement 8700 from rogers and it had the lil peice for the sim card so i am not sure, my old one that is being replaced does not so...i would guesss its an older one, but rogers dosent really have meny of them just stting around so....

[Sk8Surfr]

Originally Posted by cmhn12

i just got a new replacement 8700 from rogers and it had the lil peice for the sim card so i am not sure, my old one that is being replaced does not so...i would guesss its an older one, but rogers dosent really have meny of them just stting around so....

Hmmm... I wonder if i should call and ask for a new one?

I'm assuming they added that little piece due to the fact that it keeps the SIM card in place better? Anyone have issues with their SIM coming loose?

[Sk8Surfr]

Ok, I'm sending this phone back... It wont stay connected to EDGE... Says GSM alot!

Hopefully they send me a GOOD one this time... I hate the warranty exchange process!!!

[earth]

the replacement 8700's from Rogers still seem to be new, unlike older bberry replacements. I'm still getting them in the actual box with the shrink wrapped SIM cards.

[cooperpwc]

Originally Posted by earth

the replacement 8700's from Rogers still seem to be new, unlike older bberry replacements. I'm still getting them in the actual box with the shrink wrapped SIM cards.

Not necessarily. You were lucky. I was sent three refurb 8700s from Rogers, all of which had problems. They finally sent me a new one which has worked out great.

[Sk8Surfr]

Why is it that the quality control is so bad!?

Why can't a refurb work just like new (like its supposed to)

Anyone have any ideas?

[cmhn12]

very true! the one replacement i got for my 8700 worked great till i tryied to play the rear speaker...it didnt work, and it wasnt the speaker becase we tried it on another unit..it was the unit it self...so now they are sending me anyother one and chargeing me 25 buck! but w\e as long as i get one that works!

[rebeldevil2003]

most carriers now send refurbs on warranty swap outs and insurance claims. the refurbs do usually get inspected and tested, this one could have just slipped through.

[cooperpwc]

Originally Posted by cmhn12

very true! the one replacement i got for my 8700 worked great till i tryied to play the rear speaker...it didnt work, and it wasnt the speaker becase we tried it on another unit..it was the unit it self...so now they are sending me anyother one and chargeing me 25 buck! but w\e as long as i get one that works!

They should waive any additional $25 charges on failed refurbs that need to be swapped again. Just ask.
Generally I have found that Rogers' service is pretty good.

[cmhn12]

yeah thats what i have found to, rogers is very good. i asked and they said no, i pushed a little bit and still thats the party line so i wasnt in the mood to go after it...other then that rogers have been great to me.