[jberg29]

Hello,

I wondering how everybody is migrating their users that running hand held software 4.3 to their new Blackberry Domain 5.0?

A little background if needed. I'm currently running BES 4.1.6 and I have built out a new server running 5.0.1mr2 with a new database. I can use the migration tool to move the majority of my users, but I have a few that are running hand held os 4.3. I see that isn't supported by the transporter.

I see a couple options are just try it and there is a chance the IT policy might not be applied. Also I know I could wipe the handheld and enterprise activate on the new BES. Also recommended is to upgrade the handheld to version 4.5.

I'm just wondering if there is a way to move the user without having to wipe out all the users information on the hand held.

Thanks for any input you provide!

[knottyrope]

Backup device, upgrade OS, activate, restore from backup anything that is missing.

There is no easy way with OS 4.3

[jberg29]

Thanks Knotty. That is what I was thinking, but just wanted to see if there were any other options.

[knottyrope]

Get the users a new device with OS 4.5 or higher would work too.