I was having some problems w/my Freedom 2000 Keychain GPS not connecting to my Pearl. Same results on my wife's Pearl on a different OS (4.5 and 4.3).
So I informed Freedom about the issue and they replied quickly and asked me to return the unit to them.
Received replacement unit today - brand new in box. Works perfectly.
Just love it when a company understands how to take care of it's customers...very happy.