[dentro]

I have a rather annoying problem and all help is appreciated.

Whenever I lose the signal (eg. in elevators, deep garage, or just random cell change, etc), the bold may not pick it up again. However it shows it has data signal and everything seems ok. No emails coming though. When I try to make a call, it is quiet then the unknown number melody plays. If I do not notice it stays like that for hours. People trying to call me are informed I was not available. I found if I switch the device off and on with the red hang off button that helps. Signal is back, 20 emails hurries to come in. I hoped upgrading from .125 to .167 would help, so I tried, nothing changed.

The funny thing that it only does it in the UAE. Last week I was in Germany and it worked like dream. I asked my colleagues noone else has this problem. What is going on?

Thanks.

[Mark PPG]

Wirelessly posted (9000)

Is your phone set up for both 2g and 3g? I could see this happening with it set to 3g only, and losing a signal.
Goto manage connections, mobile network option and see what its set to.

If all else fails, set it to 2g only and see if that helps? Are your coworkers also using a Bold?

[dentro]

Thanks, Mark. It is set on 3G&2G. I will try with 2Gonly. Yes, I only asked the ones with Bold.

I paid more attention since:
1. when it happens, the signal strength meter shows good signal, but there is nothing next to it (does not say whether gsm, 3g, EDGE, etc).
2. with .167, red button switch off does not help as when i do it freezes showing the operator logo screen. so i have to take the battery out and wait long to restart...
3. it just happened overnight. was sitting next to me on the bedside table and when i went to sleep it was ok, but unable to make calles/receive emails by the morning. there might have been a drop in coverage, though. funny thing that my non-smart basic nokia works fine never had problems in the same flat.

[dentro]

and one more, if i leave it late in zombie state, it drops the battery down considerably. like now. so it does something, but what?

[bogman]

I have had a similiar problem. When I come out of an elevator or underground etc.., it can take MINUTES to pick up the signal again. I'm set to "3G & 2G". When it happened one time, I switched off the Mobile Network using Manage Connections - and switched it straight back on. It then picked up the signal again within a couple of seconds.

I never had this problem with my Pearl - and I'm still on the same network and working in the same office etc...

Since I upgraded to .167, I haven't noticed this happening as much - however, I haven't been paying a huge amount of attention to it.