[ezrunner]

Customer has BB pearl with ATT and was using DM and syncing he has lost browsers. I have tried Resending service books as well as deleting the old ones. battery pull and reset.

any other suggestions

After reboot following message appears:
Uncaught Exception:
Application Registry.wait for (0xac3ae76427d17f19)timeout

[aiharkness]

Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

It's not been hidden?

EDIT: Ah, didn't see what you said about error....beats me...OS corruption issue?

[ezrunner]

no it hasnt

[ezrunner]

thats what I was thinking I have sent customer home with BBF url told him to perhaps try to update OS on pearl as he is using an older version

[John Clark]

Yes, there were some issues with that happening. Have them upgrade the OS.

[buckett]

yes, upgrade the os, i had the same exact problem, i upgraded the os, and now they're back.