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Old 07-23-2008, 11:39 PM   #41
wjackson81
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Someone on another thread was having a similar issue using DM 4.5. Perhaps try going with DM 4.3?
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Old 07-23-2008, 11:40 PM   #42
DBRASCO
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Quote:
Originally Posted by wjackson81 View Post
D'oh... you were posting helpful info while I was typing that.

What I suggested definately wouldnt help if the DM says 4.5 and the handset is 4.2... I think you should try to reinstal the DM and see if it finds the correct version.
I've done several uninstalls of DM 4.5 and reinstalls. nothing gets fixed.......
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Old 07-23-2008, 11:50 PM   #43
John Clark
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You're doing something wrong. Install DM. Install the OS. THEN delete vendor.xml. It WILL find the software as long as you're installing 8310 software.
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Old 07-23-2008, 11:56 PM   #44
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Quote:
Originally Posted by John Clark View Post
I never bother my IT guy with Activations. Activation can take place automatically if DM has an online connection with the mail server. DM has to be installed for BES support. Then it should ask for your email profile. I usually vpn in and then I get an online connection. After the upgrade I leave it plugged in for a few more minutes and EA starts automatically.

What I usually do is setup DM to prompt me for the email profile. Then, I can hit "cancel" and it will treat it like a BIS upgrade with no connection to the server. I do my upgrade. Then when I'm done restoring and making sure the OS seems stable, I plug it back in, open DM and choose my email profile. Let it sit for a few minutes and EA will start on it's own.
I agree this is very important, as my IT people are getting frustrated wth me, I think. I would..... But your instructions are unclear to me, a novice. For example what's "vpn"; how do I set DVM to net/bes etc....
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Old 07-23-2008, 11:59 PM   #45
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If you don't know how to do this I don't recommend doing it. You can easily screw up your email settings to where you won't be able to send/receive email. Any mistake and the connection between your BB and the BES will be broken. Contact your IT department and I'm sure, if they want you to be able to do this, they will help you install DM to be used in this manner.
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Old 07-24-2008, 12:05 AM   #46
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Quote:
Originally Posted by John Clark View Post
If you don't know how to do this I don't recommend doing it. You can easily screw up your email settings to where you won't be able to send/receive email. Any mistake and the connection between your BB and the BES will be broken. Contact your IT department and I'm sure, if they want you to be able to do this, they will help you install DM to be used in this manner.
JC,

In my DM 4.5, The server shows 'online'...so it means I am connected to the mail server, yes...?

So, if I want to upgrade now, without bothering my BB Administrator for Enterprise Activation, what exactly do I need to do..?

Thanks,

Ray
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Old 07-24-2008, 12:14 AM   #47
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Quote:
Originally Posted by lostangel View Post
JC,

In my DM 4.5, The server shows 'online'...so it means I am connected to the mail server, yes...?

So, if I want to upgrade now, without bothering my BB Administrator for Enterprise Activation, what exactly do I need to do..?

Thanks,

Ray
where do I look to learn if it's online etc?
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Old 07-24-2008, 12:17 AM   #48
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CSO,

If you're having DM4.5, look at the bottom left corner of the main screen after you've plugged in your device :

Server status : Online


Cheers
Ray
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Old 07-24-2008, 06:51 AM   #49
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Anybody have issues with this version and Docs To Go?
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Old 07-24-2008, 07:40 AM   #50
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4.5.0.52 (recent TIM release) seems very stable except for Empower which stopped working when I upgraded from 4.5.0.37. I'm a sucker for upgrading when vendors release new versions of 4.5, but I always lose a half day fine tuning and getting all aps to work. I'm not complaining and know I don't have to step up to .55, but I'm hoping time will give us some observations on changes from .52. Any comments yet or is it too early?
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Old 07-24-2008, 07:41 AM   #51
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Quote:
Originally Posted by John Clark View Post
If you don't know how to do this I don't recommend doing it. You can easily screw up your email settings to where you won't be able to send/receive email. Any mistake and the connection between your BB and the BES will be broken. Contact your IT department and I'm sure, if they want you to be able to do this, they will help you install DM to be used in this manner.
not to mention we dont want people installing desktop manager in our company. nearly everything u can do from dm u can do from the handheld and dm is just one more place for something to go wrong. simplify.
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Old 07-24-2008, 10:47 AM   #52
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Quote:
Originally Posted by bigolsparky View Post
Anybody have issues with this version and Docs To Go?
Haven't heard of any issues. What issues are you having?
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Old 07-24-2008, 10:57 AM   #53
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.55 has given me my 3MB back that somehow got lost with the previous two betas. I'm back at 23MB free with a few things installed. I've only noticed one issue so far. On a couple of html emails, I get a prompt saying no message services, message cannot be sent just when viewing the email. I've never seen that before and I've had most 4.5 betas on here. Its not a real issue though and I feel this one is by far the fastest and its very stable like .52

Keep it going RIM

Crimson 8310 ATT
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Old 07-24-2008, 12:43 PM   #54
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The link was taken down
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Old 07-24-2008, 12:46 PM   #55
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Quote:
Originally Posted by cryptmagic View Post
The link was taken down
Still there for me:

BlackBerry Firmware
Firmware für BlackBerry 8310 - Version 4.5.0.55
online seit 23-07-2008 - Download (77 MB | exe)
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Old 07-24-2008, 12:53 PM   #56
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Says the page is no longer there or has been moved
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Old 07-24-2008, 12:55 PM   #57
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It is right there where the link directs:

Quote:
BlackBerry Firmware

Firmware für BlackBerry 8310 - Version 4.5.0.55
online seit 23-07-2008 - Download (77 MB | exe)
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Old 07-24-2008, 01:20 PM   #58
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DOnt right click on the link to open in new tab/window. Just left click the link. It'll work then
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Old 07-24-2008, 01:58 PM   #59
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Click the "UpdateService" link then search for 8310, this is where it directs

http:/ / members.a1.net/updateservice/bb/

(remove spaces)

If your looking for the firmware update. I can't get the Desktop Manager link to work either, but you can navigate around the blackberry site to d/l it.

Hope that helps
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Old 07-24-2008, 02:03 PM   #60
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Yes, confirmed the DM link at top of thread yields this error on the Blackberry.com website

"The page you have requested has been moved or no longer exists."
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