Issue with activating BB services on Airtel network India (Model: Curve 9920, )
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I got a second hand Blackberry and trying to setup mail etc which required activating blackberry services from network vendor (Airtel).
However I am facing some issues in that. Earlier I tried activating services using SMS AIRTELBB, but that didn't work. I contacted customer care and they asked me to get recharge (Rs 82 or 103) done using retailer. But even retailer couldn't get it through. He gets message that 'bad recharge'. I again contacted Airtel CC and this time they again asked me to activate services using AIRTELBB sms service. I did that again and got sms that service will be activated in 30 minutes but it again didn't happen. Later I tried to recharge the blackberry packs using paytm, (Rs 82,103) but these transactions also failed as Airtel didn't accept these recharge amounts.
Would anyone have any idea what could be the issue? Has Airtel discontinued BB services (But some live pages in their website are still showing prepaid plans for BB).