[MrMitch]

Hi all,

New to BES and this site (sweet place for BES knowledge!)

I'm using BES 4.1.3.18
With Groupwise 7.02 (client on Windows 2003 sever is 6.5.7)

I have one sender in my company, that when they send emails, they do not get passed to the phones. Everyone else seems to go through fine. I checked to see if there was some type of global filter on the BES server, or on my phone, but there are none. Any other ideas on this one? Thanks.

[x14]

Are you saying the sent message is not synching to the BlackBerry?

[MrMitch]

Sorry, I'm saying that recieved mail from 1 specific user is not forwarding to the phones, but it does show up in their inbox.

[x14]

Do you have any rules moving the message to a folder?

[MrMitch]

No, the emails from that sender go right in the inbox like any other email.

[yoyo master]

yup, they do go right into the inbox

flood service
disaster restoration company

[kapasaca]

just to be sure, check for the stats on one bb user.
check filtered messages and let that person from which mail isn't forwared to the phones send a message to the user that you checked the stats for.
See if the filtered messages rise.