BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 12-10-2009, 12:17 PM   #1
MToranzo
New Member
 
Join Date: Mar 2009
Model: 9700
PIN: N/A
Carrier: AT&T
Posts: 2
Default 9700 Right Convenience key

Please Login to Remove!

Is anybody having problems with right convenience. The right convenience key brings up the camera by default but some times I have to click a couple of times before it comes up. Is this normal or should I get a new phone.
Offline  
Old 12-10-2009, 12:27 PM   #2
JSanders
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
Default

Try changing that key to another app and see if it sticks.
Then back to the camera again and see if its any better.
Offline  
Old 12-10-2009, 01:17 PM   #3
msteadman
New Member
 
Join Date: Jan 2009
Model: 900
PIN: N/A
Carrier: ATT
Posts: 35
Default

Wirelessly posted

Are you sure that you're depressing the button all of the way? Seems like a rudimentary question I know. But coming from 9000 with its metal keys, I have recognized that the 9700's rubberized keys take some getting used to.

That said I personally prefer them as it is much more difficult to inadvertently activate one of the convenience keys. With my 9000 I can't begin to count how many times my phone would practically scream "say a command" while I was in class. :-O

Last edited by msteadman; 12-10-2009 at 01:19 PM..
Offline  
Old 12-10-2009, 09:47 PM   #4
ragorman
Thumbs Must Hurt
 
Join Date: Jul 2008
Model: 9700
PIN: N/A
Carrier: AT&T
Posts: 59
Default

You are not alone- many other users mention the same thing. Probably a design feature so that if you REALLY want the camera to turn on you have to press the button firmly. I just leave the camera icon on the home page and click thru that way.
__________________
Bacon, The Candy of Meats...
Offline  
Old 12-10-2009, 10:18 PM   #5
msteadman
New Member
 
Join Date: Jan 2009
Model: 900
PIN: N/A
Carrier: ATT
Posts: 35
Default

Wirelessly posted

I'm guessing it's exactly that. The 9000's convenience keys were too easily activated IMO. Since getting used to it I have no problems with the 9700's and appreciate the tactile feedback. Now if you are pressing it firmly and still need to do so multiple times before the camera app opens then there is likely a defect.
Offline  
Old 12-10-2009, 10:26 PM   #6
joju58
Thumbs Must Hurt
 
joju58's Avatar
 
Join Date: Mar 2007
Location: NYC
Model: 9700
OS: 5.0.0.862
Carrier: at&t
Posts: 84
Default

same here, but a get used to it, and found that if i will press and hold it a little it activates camera, so we need i think just get used to it, as simple as 1-2-3 press and hold
__________________
Remember, if you ever need a helping hand, you'll find one at the end of your arm.
Offline  
Old 12-10-2009, 10:46 PM   #7
msteadman
New Member
 
Join Date: Jan 2009
Model: 900
PIN: N/A
Carrier: ATT
Posts: 35
Default

Wirelessly posted

I just checked and in my case I definitely don't have to press and hold, just firmly press.

I can actually feel the difference when I am pressing it firmly enough as there are two "clicks" of sorts. I'm assuming the first one is the rubber making contact with the physical button, and the second is the button actually depressing. A light press only results in one "click" and the button barely depresses. A firm press though and you get both clicks with the button going down pretty much flush with the side of the phone.

With the 9000 there is only one "click" and even the lightest of presses does it. Also the button itself is a lot shallower per se. Both the result of it not having the added layer of rubber, I'm assuming.

Goodness, all of that for a button - much easier to feel than explain

Last edited by msteadman; 12-10-2009 at 10:51 PM..
Offline  
Old 12-10-2009, 11:30 PM   #8
bembol
Knows Where the Search Button Is
 
Join Date: Jan 2009
Location: Greater Toronto Area
Model: 9700
PIN: N/A
Carrier: Rogers
Posts: 26
Default

This is my third and I had to firmly press each one.

I hate this Quality Control issue and I'm not going to waste my time/gas exchanging it. I'm letting this go.
Offline  
Old 12-11-2009, 05:16 AM   #9
L3stat
Thumbs Must Hurt
 
Join Date: Jan 2005
Location: Singapore
Model: 9700
OS: 5.0.0.423
Carrier: SingTel
Posts: 94
Default

The RHS convenience button is two-step, just like a camera's because it's designed for that purpose. Can't remember where I read that from. I'm wondering if a firmware change could fix that, that is, have the convenience key launch the selected app on the "first stage press", as opposed to the current "second stage".
Offline  
Old 12-11-2009, 07:27 AM   #10
msteadman
New Member
 
Join Date: Jan 2009
Model: 900
PIN: N/A
Carrier: ATT
Posts: 35
Default

Wirelessly posted

Quote:
Originally Posted by L3stat
The RHS convenience button is two-step, just like a camera's because it's designed for that purpose. Can't remember where I read that from. I'm wondering if a firmware change could fix that, that is, have the convenience key launch the selected app on the "first stage press", as opposed to the current "second stage".
You're quite right. The first press focuses the camera (assuming you're already in the camera app) and the second press takes the pictures (or opens the camera app if it is currently closed).

I assume this could be fixed through a firmware upgrade since the first press is being registered as something; but will it? I doubt it since RIM configured the phone this way on purpose. Of course I could be proven wrong

The 9000's camera is fixed focus, thus no 2-step process. Can anyone who has used an 8900 or Tour confirm that its right convenience key behaves in a similar fashion?

Regardless though this is definitely not a matter of quality control unless you're depressing the right convenience key through both steps and the camera app is still not coming up every time. Keep in mind you can re-assign the camera to be activated by the left convenience key which is not 2-step button.

Last edited by msteadman; 12-11-2009 at 07:36 AM..
Offline  
Old 12-13-2009, 07:18 AM   #11
jimroe
Thumbs Must Hurt
 
Join Date: May 2007
Model: 9700
OS: 5.0.0.405
PIN: N/A
Carrier: AT&T
Posts: 99
Default

Quote:
Originally Posted by msteadman View Post
Can anyone who has used an 8900 or Tour confirm that its right convenience key behaves in a similar fashion?
I can confirm that my 8900 similarly has a two stage right-side convenience button, and that with the Camera app running the first stage focuses the lens and the second stage takes the picture. I think we'll see this on all new devices with the focusing camera.
Offline  
Old 12-13-2009, 03:48 PM   #12
flash24
BlackBerry Extraordinaire
 
flash24's Avatar
 
Join Date: Aug 2006
Location: San Antonio, TX
Model: 9930
OS: 7.1
PIN: 3319688F
Carrier: Verizon
Posts: 2,178
Default

You'll get used to it. You just have to press it all the way.
__________________
http://twitter.com/billydasco

Proud to Serve USAF
Offline  
Old 12-15-2009, 11:14 PM   #13
L3stat
Thumbs Must Hurt
 
Join Date: Jan 2005
Location: Singapore
Model: 9700
OS: 5.0.0.423
Carrier: SingTel
Posts: 94
Default

Quote:
Originally Posted by msteadman View Post
... I assume this could be fixed through a firmware upgrade since the first press is being registered as something; but will it? I doubt it since RIM configured the phone this way on purpose ...
I agree, but I see it as poor design. The 2-step is useful in the camera app itself. Since the first press already registers in the OS (auto-focus), the OS can be programmed to launch whatever app for the RHS key on the first press. Do you really need a 2-step key press to launch an app?
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Nostalgic Warehouse DEC_SWPLT_R2 Deco Vintage 2 Gang Double
$28.92
Nostalgic Warehouse DEC_SWPLT_R2 Deco Vintage 2 Gang Double pictureNostalgic Warehouse DEC_SWPLT_R2 Deco Vintage 2 Gang Double
$28.92
Nostalgic Warehouse DEC_SWPLT_R2 Deco Vintage 2 Gang Double pictureNostalgic Warehouse DEC_SWPLT_R2 Deco Vintage 2 Gang Double
$28.92
Nostalgic Warehouse DEC_SWPLT_R2 Deco Vintage 2 Gang Double pictureNostalgic Warehouse DEC_SWPLT_R2 Deco Vintage 2 Gang Double
$28.92
Nostalgic Warehouse DEC_SWPLT_R2 Deco Vintage 2 Gang Double pictureNostalgic Warehouse DEC_SWPLT_R2 Deco Vintage 2 Gang Double
$28.92
Nostalgic Warehouse DEC_SWPLT_R2 Deco Vintage 2 Gang Double picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.