BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 03-13-2011, 06:09 PM   #1
Deraj090
Talking BlackBerry Encyclopedia
 
Deraj090's Avatar
 
Join Date: Jul 2006
Location: New York, NY
Model: 9700
Carrier: AT&T
Posts: 368
Default phone keeps switching between handset and headset

Please Login to Remove!

Has this happened to anyone else? While I'm using the handset, the phone keeps switching over to headset, though I don't have a headset plugged in. This causes the phone call to go in-and-out.

Anyone experience this? I've tried multiple OS -- (5 and 6) -- still not working.
Offline  
Old 03-13-2011, 09:11 PM   #2
elevin
New Member
 
Join Date: Jul 2010
Model: 9700
PIN: N/A
Carrier: AT&T
Posts: 14
Default Re: phone keeps switching between handset and headset

Yes - this happened to my 9700. I called Tech Support and they tried a number of things over the course of several weeks. Turned out that the only way to resolve the problem was to replace the device. It's a hardware failure - not a software issue. They did a free device swap as it was still under warranty.

Sorry - wish there were a more simple solution, but that was my experience.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: phone keeps switching between handset and headset
Thread Thread Starter Forum Replies Last Post
9700 switching between handset and headset during a call kborsum General 9700 Series Discussion - Bold 2 5 11-05-2010 10:54 AM
No phone audio heard out of Bluetooth headset Agr0 Bluetooth Connection 0 02-24-2010 03:00 AM
Headset / Handset Issue ( Input Appreciated ) ctackett General 8300 Series Discussion - Curve 0 06-05-2009 09:07 AM
Bluetooth headset, answer with headset or phone option Hilroyy General 8300 Series Discussion - Curve 1 03-24-2008 07:14 PM
switching from BT headset to handset Dormie Bluetooth Connection 3 01-21-2006 12:35 PM


Windsor Commodore Fastraction Carpet Cleaner CMD picture

Windsor Commodore Fastraction Carpet Cleaner CMD

$1995.00



Jelenko Commodore LS VPF with Pump  picture

Jelenko Commodore LS VPF with Pump

$875.00



Karcher Commodore Due Walk Behind Carpet Extractor #1.008-004.0 picture

Karcher Commodore Due Walk Behind Carpet Extractor #1.008-004.0

$9900.00



Windsor Commodore Duo 20

Windsor Commodore Duo 20" Carpet extractor w/Lester Charger 25900/Battery/99hour

$3595.95



Vintage Printer Switch box Commodore 64/Sanyo Mountable Computer PC picture

Vintage Printer Switch box Commodore 64/Sanyo Mountable Computer PC

$49.00



Rare Untested Vintage Commodore 9R-23 Pocket Calculator, Manual & Case picture

Rare Untested Vintage Commodore 9R-23 Pocket Calculator, Manual & Case

$19.95







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.