[beejwilko]

Hello

we have just installed BES v4.1 and we are using domino R7.

I am trying to activate a blackberry for a user. But it seems to of stopped working. When i try and add the user ( even after removing them and radding them ) and set the activation password and try to actrivate the blackberry enter my username and password, it seems to error, contact your systems admin.....

I have notcied that the email that enters your inbox from @EU_SMTP is not dissappering...... it just stays in the inbox.....

any ideas.....

[noname]

Hey beejwilko,

BES needs to pick up ETP.DAT file in the network message sent to user's mail database.

BES <------ X -------> Mail Server

Look at the area where X:

1. Server access (hint: trace command in Domino console)
2. ACL of Mail db (hint: DB ACL for BES - needs to be Manager)

Good luck!