[mrc00l88]

Does anyone know the number or email I can reach RIM at? I want to get my Blackberry repaired by them, and my carrier store, told me to contact RIM directly. Any ideas?

Thanks.

[John Clark]

1-877-BLK-BERR

However, I'd just call these guys:

HorizonWirelessOnline.com - Horizon Wireless, Canada’s Cellular Repair Center ß

[CO_BBTechie]

And your carrier's representative apparently doesn't know how RIM works. They will not speak to you without a credit card number unless you are escalated to them BY your carrier. So you must start with your carrier if you wish to get to RIM.

Edit: Unless you have a tech support contract with RIM

[takeshi]

Originally Posted by CO_BBTechie

And your carrier's representative apparently doesn't know how RIM works.

That's really not surprising with at&t...