Quote:
Originally Posted by CurvyGurl
Good to know! thanks so much!
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If she goes through T-Mo tell her to be very careful. T-Mo is not shifty, but they are like any other carrier. Mistakes in communication can occur.
Tell her to make sure she is paying retail for the phone, NOT at a discount.
When and if she gets a phone from T-Mo, tell her to check the invoice to make sure she paid retail and that the contract was NOT extended.
The sales reps are supposed to clarify with a canned speech that one has agreed to extend their contract in return for a discounted phone. But there's always a chance she will get a new or aggressive sales rep who will negligently or intentionally sell the phone at a discount and extend her contract. I have never had a T-Mo rep forget the canned speech, but there's always a first time.