[forfriends]

Hi,

I am changing phone numbers, and as a sort of grace period, I am going to use both for a short while.

My current phone is a blackberry pearl 8100 and I specifically requisitioned a blackberry from the office in order that I may be able to copy the address book from my 8100 to the 7730 (as it turned out - this was the only blackberry available. I know it's ancient.)

After backing up my 8100 in the usual way (desktop manager -> backup), and pressing advanced to restore (i.e. copy) the address book to the 7730, it is greyed out. Does anyone know how I can copy the address book?

Thanks!

[Jadey]

Is one of these devices on a BES?

[forfriends]

No.

[Jadey]

Try doing an advanced backup and only backing up the contacts (not the entire device). Then do the advanced restore on other device. Try that and see if it works.

[forfriends]

Nice. That worked (can't believe I didn't think of that one myself but then again I thought it didn't matter because it's just the address book component). Turns out "Address book - All" (which is backed up when doing the standard backup) and "Address book" (which isn't, and is slightly smaller; I'm guessing this got rid of the one picture I have for a contact), are different and incompatible.

Thanks heaps.