Were you sending email to them and not getting responses? If so, I always try a different email address; since in this day and time, sometimes I am suspicious of spam filters due to false positives; they have chewed up a lot of my legitimate messages that I send to others. So I try sending from a different method, just in case, to try and reach them.
I currently use Mailstreet, so I can't help here... but just letting you know;
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