[juanroo]

My "Main Message List Settings" is missing. Can you please check:

MESSAGES-->OPTION-->Main Message List Settings

is it there? not in mine , and cannot separate BEs mails from BIS accounts..

If yes, which OS version are you running? should I upgrade from 296 to 344?

Thanks!!!!

JR

[jimroe]

I don't have that setting either - I have General Options though. But I'm BIS not BES ...

[juanroo]

Originally Posted by jimroe

I don't have that setting either - I have General Options though. But I'm BIS not BES ...

Thanks jimroe, I think this option is only for BIS&BES activations, so you can separate corporate than personal e-mails.

It's mentioned in the user Guide page 81.

Hide messages from specific email accounts from the main messages application
1.On the Home screen, click the Messages icon.
2.Press the Menu key.
3.Click Options.
4.Click Main Message List Settings.
5.In the Email Accounts section, select the check box beside one or more email accounts.
6.Press the Menu key.
7.Click Save

JR

[JSanders]

That options is present on some OS 5 builds, not all.



For instance, on the Storm, it was not present on .314, but is on .328



It is not present on the Storm2, .306 or .341



Here's an image of what it looks like, below:

[juanroo]

Originally Posted by JSanders

That options is present on some OS 5 builds, not all.
For instance, on the Storm, it was not present on .314, but is on .328
It is not present on the Storm2, .306 or .341
Here's an image of what it looks like, below:
http://supportforums.blackberry.com/...v=mpbl-1&px=-1

Same as in the other forum:

t's a very useful and necesary function and it's also mentioned in the user Guide, why it's not in all platforms?

SHould I upgrade from .296 to .351 to get it?
I need to separate personal emails from messages icon.
thanks fro helping.


JR

[mckinneycm]

Doesn't your personal emails have their own icon as well? Just hide the messages icon.

Here's a link on how to create a folder for just BES emails:

View Document

[JSanders]

Yep, same answer in both forums, because you asked the same question in both forum

I don't know if this feature is in .351, you will have to load it to see if it is, or wait and see if someone here answers.

My point is that a certain "number" or level of release doesn't mean it will in the OS.

And meanwhile, there are at least two other options to get the BES mail separated from the messages icon:




1. Ask your BES Admin to push the BES mail folder to you:

Read http://www.blackberry.com/btsc/KB12610

2. Get the third party app for doing so

Empower Work Folder for Blackberry BES

[juanroo]

Thanks for the answers....

I think it's much more easier to do it with the missing option, still do not understand why it's only in some devices...

will try to update to the new version, if I check for new version thru the BB it says there's nothing to update... should I force it downloading the .351 from here?

Thanks,
JR

[lovescakemix]

i have it on .351

[JSanders]

Force? I don't know how to force an upgrade. It either upgrades or not, if you follow the instructions in the Sticky note.

I don't understand why it is in some OS releases, either. But maybe it's just one of those things that is above my level of understanding :(

Likely reason? RIM just doesn't yet have the right hand knowing what is happening with the left hand.

[JSanders]

Originally Posted by lovescakemix

i have it on .351

There you go.

[juanroo]

Originally Posted by JSanders

Force? I don't know how to force an upgrade. It either upgrades or not, if you follow the instructions in the Sticky note.

I don't understand why it is in some OS releases, either. But maybe it's just one of those things that is above my level of understanding :(

Likely reason? RIM just doesn't yet have the right hand knowing what is happening with the left hand.

Thanks for your help JSanders!

by force I was trying to say that I must update "manually", because using Desktop update or wireless update there's no updates available... and I'm afraid making a mistake doing it manually...

will try and let you know. About RIM, it's mentioned in the USER GUIDE I've read from beggining to the very end, so this is why I do not understant it's not there...
Thanks
JR

[lovescakemix]

i think it replaces the seperate sms and email option because i no longer have that

[juanroo]

Originally Posted by lovescakemix

i think it replaces the seperate sms and email option because i no longer have that

Thanks!

I don't know if update to .351 manualy or wait for the auto update via Advanced Options - Wireless update when available

(sorry I'm a newby in BB world)

[mckinneycm]

Just follow the update instructions and you'll be fine.

The only way you'll be able to update via the Wireless Update is if your carrier releases a new version.

[juanroo]

Originally Posted by mckinneycm

Just follow the update instructions and you'll be fine.

The only way you'll be able to update via the Wireless Update is if your carrier releases a new version.

Thank you for encourage me!

by the way, what's "Rogers Wireless Inc" ? Am I in that "team" ? My BB is an AT&T unlocked and I'm using it with local carrier.

will I have to configure BES again?

Again, thanks to all,
JR

[mckinneycm]

If you are using an AT&T device unlocked with your carrier, then you won't be able to do the wireless upgrade anyway. It must be a device that is branded by your carrier, running an OS that your carrier releases.

Yes, you will have to reactivate on your BES once you upgrade.

[juanroo]

Thnak you all for helping me. Will be back with resultas as soon as I update the OS (tonight I think).

JR

[rontiu]

I have the Main Message List Settings, 0.351 on my 9700 too.

[juanroo]

Thank you all for help!. Finally I did the update and guess...

YES!!! The Main Message List Settings is there! I was worried bec' I didn't know if, when connecting the phone for updating should I pick Mass Storage... I didi that way.

Everythong worked perfectly.

again, thanks for helping.

Juan