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Old 11-02-2009, 10:56 AM   #1
PJago
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Default Messages are displaying wrong date and time

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Hello everyone,

we have a BES 4.1 SP6MR7 with Lotus Notes Domino 8.0.2 und 8.0.2 Notes Clients and on some Handhelds we got the following problem:

Messages are delivered correctly to the handheld with the correct date and time stamp. For example: a Message arrives the Handheld on 30th October at 13:55 o´clock.

After some time (some hours) the Message appears on the Handheld on 29th of October at 13:55 o´clock.

I have checked the following things:

- Handheld Date, Time and Timezone is correct
- Notes Client Date, Time and Timezone is correct

I found the following Knowledgebase Entry on the RIM Support Site:

View Document 0 207722526

Everything on the Notes Client is ok.

Any ideas? Please help me.

Thx and greets

Patrick
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Old 11-02-2009, 12:39 PM   #2
x14
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Are you referring to the delivered date/time (the date/time you see in the messages folder) or the message sent date/time (the date/time you see when you opened the message)?
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Old 11-02-2009, 01:34 PM   #3
Russo1994
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Check DST...
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Old 11-02-2009, 02:46 PM   #4
PJago
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Quote:
Originally Posted by x14 View Post
Are you referring to the delivered date/time (the date/time you see in the messages folder) or the message sent date/time (the date/time you see when you opened the message)?
I have checked the log, an the delivered time is 13:55 o´clock.
The sent date is a few seconds before.

After a few hours, the messages appears 24 hours before.


@Russo1994: What did you mean with check DST?

Thx

Last edited by PJago; 11-02-2009 at 02:49 PM..
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Old 11-02-2009, 03:06 PM   #5
Russo1994
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Daylight Savings Time
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Old 11-02-2009, 03:11 PM   #6
PJago
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Quote:
Originally Posted by Russo1994 View Post
Daylight Savings Time
I never changed or updated the dst.
The problem only occurs on one handheld.

Can you explain how to change or check the dst?

thx
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Old 11-02-2009, 03:34 PM   #7
Russo1994
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Sure,
blackberry.com/btsc...THIS IS YOUR BIBLE....lol

KB19415
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