BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 04-21-2009, 07:14 AM   #1
Blackberry_Sync
New Member
 
Join Date: Apr 2009
Model: 8830
PIN: N/A
Carrier: Verizon
Posts: 3
Default BES Activation Failure - Blackberry Messenger and Firewall Manager Fail

Please Login to Remove!

Hello All,

I have a Blackberry 8310 running v4.2.2.170 which can not complete the BES activation process....During the activation the Blackberry Messenger and Firewall Manager fail which causes the overall activation to bomb out.

Unfortunately the USB connector on this device is broken so I can't upgrade to v4.5.....Does any one have an insight or ideas? I've searched around and can't find anything on this one.

Thanks!
Offline  
Old 04-21-2009, 07:19 AM   #2
SteveO86
BlackBerryForums.com Super Moderator
 
SteveO86's Avatar
 
Join Date: Sep 2007
Location: Florida
Model: 9650
OS: 6.0.0.280
PIN: I heard it drop!
Carrier: VZW BIS
Posts: 6,534
Default

Are you activating OTA or threw the wire?

What steps have you taken to try and resolve this?

Wipe device? Delete BES account and retry add the account?
__________________
8830 -> 8330 -> 9550 -> 9650
Just think about how far BlackBerries have come from then till now... And what else is coming.

Follow me on Twitter
Offline  
Old 04-21-2009, 07:23 AM   #3
Blackberry_Sync
New Member
 
Join Date: Apr 2009
Model: 8830
PIN: N/A
Carrier: Verizon
Posts: 3
Default

I'm trying OTA because of the broken USB port...Data will not traverse the USB port

The device has a lot of contacts and associated business/person data on it so Ixxx8217;m trying at all costs to not wipe it.

I have tried deleting the account and readding I would say three or four times now.

Thats all I've done.....I'm not aware of anything else to try given the unfortunate USB situation
Offline  
Old 04-21-2009, 07:33 AM   #4
-EOS-
Thumbs Must Hurt
 
Join Date: Mar 2009
Model: 8330
PIN: N/A
Carrier: VZW
Posts: 122
Default

Find another USB cable, backup the device using Device Manager, then wipe the device delete BES account, then re-add as SteveO has suggested.
Offline  
Old 04-21-2009, 07:36 AM   #5
Blackberry_Sync
New Member
 
Join Date: Apr 2009
Model: 8830
PIN: N/A
Carrier: Verizon
Posts: 3
Default

Thanks but unfortunately its not the cable its the port itself
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


NEW NO BOX- Analog Devices AIM03 Computer Module || Fast Shipped🇺🇸Warranty picture

NEW NO BOX- Analog Devices AIM03 Computer Module || Fast Shipped🇺🇸Warranty

$150.00



VINTAGE COMPUTER LABS ANALOG DEVICES A/D CONVERTER HAS-1002 picture

VINTAGE COMPUTER LABS ANALOG DEVICES A/D CONVERTER HAS-1002

$80.00



MEASUREMENT COMPUTING/COMPUTER BOARDS ANALOG INPUTS BOARD CIO-DAS16JR/16 16BIT R picture

MEASUREMENT COMPUTING/COMPUTER BOARDS ANALOG INPUTS BOARD CIO-DAS16JR/16 16BIT R

$751.06



CWT COMPUTER WELD TECHNOLOGY DART DIGITAL ANALOG REMOTE TRANSDUCER A3A0207 I8 picture

CWT COMPUTER WELD TECHNOLOGY DART DIGITAL ANALOG REMOTE TRANSDUCER A3A0207 I8

$99.94



Rolls R PWR Supply RS232 Computer Marker I/O Digital Analog Card Reader picture

Rolls R PWR Supply RS232 Computer Marker I/O Digital Analog Card Reader

$309.39



computer board picture

computer board

$2350.00







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.