[BBAdmin]

My BES lost connection several times

I woke up to a load of BESAlert errors with SRP drop outs and failed ping responces.

[csukit]

I'm out in California...EDGE and just received an email...seems fine here.

[jibi]

Originally Posted by csukit

I'm out in California...EDGE and just received an email...seems fine here.

about 5 hours too late on your reply

[jibi]

Originally Posted by gteague

someone posted about a 4hr ETR. no idea if that's accurate.

RIM told me they had maintenance on the BlackBerry Infrastructure from 02:00 through 06:00 AM ET. They did not go into any details. I'm still curious why I was not notified prior, though.

[Spankypoo]

Any of the mods up for making a sticky Service Outage thread? It'd be nice to be able to go to one place every time I was stuck with edge or gprs for no apparent reason.

[NJBlackBerry]

It would quickly become polluted with "Why is my BB stuck on GPRS" and "What carrier should I get" questions....

[MicroT86]

Is everyone's EDGE coverage back? Mine has been down and stuck on GPRS since yesterday. I'm in the NYC area BTW.

Was on the phone with T-Mobile for about an hour and they couldn't figure out why, luckily I found the answer here.

[NJBlackBerry]

EDGE is back, at least in central and southern NJ. It was fine since early yesterday,

Did you try popping out the battery?

[DocGo]

Mine is back on EDGE since yesterday AM. I woke up yesterday morning and saw my BB without edge/EDGE/GSM/GPRS although the signal bar is full. After turning the thumbwheel a couple of times, it suddenly showed edge then EDGE and tons of emails came in. So I guess the service outage here in Canada (I'm in Toronto) happened in the early AM hours of Saturday.

[MicroT86]

Originally Posted by NJBlackBerry

EDGE is back, at least in central and southern NJ. It was fine since early yesterday,

Did you try popping out the battery?

Yep, popped out the battery, popped out the SIM, T-Mobile resent the service books, tried re-registering onto the T-Mobile network, pretty much everything T-Mobile tech support could come up with. I can send texts, e-mails and use the internet browser but just using the GPRS connection. I have seen "edge" or "EDGE" since Friday at about 1:00am.

[tsac]

Are all BB's routed via RIM? kinda low security

[jibi]

Originally Posted by tsac

Are all BB's routed via RIM? kinda low security

All BB's are routed through the RIM infrastructure. Considering this technology and methodology has been certified and used by the NSA and various other security-oriented government agencies, I'd say that the security involved is not what you'd consider 'low'. Perhaps off-site redundancy would be something to question, but not security.

[NJBlackBerry]

Isn't RIM at all concerned about security?
Oh my...

[gteague]

my EDGE has been out for over 20 minutes. i can get GSM is all.

DFW area.

anyone else? my workplace in arlington is a dead spot but i can always get a network connection normally if i walk down the hall to a window.

/guy

[NJBlackBerry]

"Scheduled Maintenance"

Please be advised you may experience problems with the following:
Ticket Number: T001777904

Service(s): Internet 2; Internet 3; BlackBerry; GPRS - FedEx APN unreachable

Fault Description: Planned Maintenance WO 146076 GGSN Software Upgrade - Affected APNs = Fedex, UPS, Iowa Wireless, Internet 2, Internet 3 & BlackBerry.

Subscribers may be unable to use services on associated APNs.

Market(s): All
Geographic Location(s): All.
The Estimated Time to Resolution is: 2 Hours.

Back up around 3 hours later per the second e-mail that I got.