it's also a good reporting tool. You can highlight every user and do an export to a comma-delimited (.csv) file. For example, at my company, our Sprint bill comes in a giant bulk the size of a Sears catalog every month. All it says is phone # 123 = $92.00, phone number 456 = $50, etc... I export the handheld list and then can format it better in Excel and pass that onto my accounting department, so they can relate BB phone numbers to user names and then bill the appropriate internal dept...
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