[marzomarz]

There is one email on my BB that I can't delete. I've tried a hard reset. I've also emptied my inbox. This single email continues to show up on my BB.

Delete prior won't get rid of it. When I try to delete it, it just stays in my BB.

I've deleted it from outlook. For some reason, the email shows up twice in my outlook, but I deleted both and it still won't go away.

[murpheous]

Pull your battery out for a minute and then put it back in.

p.s. You only need to make one thread, per issue.

[marzomarz]

I did a hard reset (took the battery out and waited a min or two), but it didn't fix the problem

[stella]

have you tried reconciling?

failing that connect it up to your DTM and sync the messages (making sure mailbox wins is set)

[coreyg510]

If all else fails, try a selective back up and then wipe and restore. That should resolve the issue.