[williamxi]

Hi guys,

I'd like to create this thread to introduce BlackBerry EasyDialer, and to answer any questions relating to its functions and usage experience.


EasyDialer -- Relieve pain of dialing lengthy numbers when making a long distance call.

HOW DOES IT WORK?
You save your calling card information on your BlackBerry, and dial it with a simple menu click from Address Book, Call Log or Email.

WHO SHOULD USE IT?
People who use Blackberry to make long distance call, using calling cards, subscription based service or dial-through services.

It works with Google Voice as well!

VOICE CALLBACK
If your service provider supports callback, and your BlackBerry has unlimited incoming calls plan, EasyDialer's voice-callback calling card lets the dialing process becomes quite simple.

IS IT FREE?
A trial version is free to download for 7 days experience. Want more time? Just download it again!

For any questions, just ask in this thread and you will get answer as soon as possible.

William

-----------------------------
If you love it, please let friends know
If you hate it, please let us know

[WillJitsu]

Great app! Works as advertised.

[williamxi]

Please read this thread: Success Story -- EasyDialer's VOICE CALLBACK function saves a lot of money

[williamxi]

EasyDialer 1.3 debuts BlackBerry App World.

EasyDialer 1.4 is available on callingcarddialer.com late today.

It's tested working well with AT&T calling card. And great UI/functions improvement.

Thanks for your support! Vish!




William

[saqer]

Works very well. i found that i no longer use berrydialer though it worked fine too, but the font for creating new cards is too small. Keep up the good work.

[MrKyoo]

Thanks for the update to EasyDialer.

[bbkingrocks]

I keep getting an error 503 Service Unavailable when I try to download. Any suggestions appreciated.

[TotalDistinction]

Does EasyDialer offer something more than BerryDialer?

[waiho]

Somehow it doesnt work with my device.
Hmmm
No error msg or what so ever.
I have cardkaller installed as well. but it work fine.

[MrKyoo]

^ EasyDialer works with my 8900 just fine. What are your calling card details in EasyDialer?

[williamxi]

Hi waiho,

If you can tell your calling card settings, your device model, OS version, carrier, and steps, I'd like to help to identify the problem.

William

[waiho]

Originally Posted by williamxi

Hi waiho,

If you can tell your calling card settings, your device model, OS version, carrier, and steps, I'd like to help to identify the problem.

William

Hi William,

My calling card number is register with the website basically what i normally do is, use my mobile to dial a local number that provided by the IDD provider.
Step are, call [localnumber] and then to the destination number. No pin require. The provider call www.freecall.com


I'm using 8900 Curve. with .199 latest firmware, with o2 provider.

Note: cardkaller work for my phone but not easydialer.

Thank you.

[williamxi]

Hi waiho,

I'd like to help you to investigate the problem why EasyDialer doesn't work with your BlackBerry. Please tell your calling card details and destination number format in very details.

1. calling card setting
call type:
service number:
dial sequence before destination#:
international prefix:
dial sequence after destination#:

2. destination#
You don't have to tell the real number, but exact format, including if there is "+", "1" or "011" at the beginning of destination number.

I'll let you know my test result as soon as possible. If it's because of EasyDialer's bug, I'll fix the bug and apprieciate your help with free activation.

Your IDD provider sounds a subscription based service that EasyDialer should support well.

Regards,
William

[waiho]

Originally Posted by williamxi

Hi waiho,

I'd like to help you to investigate the problem why EasyDialer doesn't work with your BlackBerry. Please tell your calling card details and destination number format in very details.

1. calling card setting
call type:
service number:
dial sequence before destination#:
international prefix:
dial sequence after destination#:

2. destination#
You don't have to tell the real number, but exact format, including if there is "+", "1" or "011" at the beginning of destination number.

I'll let you know my test result as soon as possible. If it's because of EasyDialer's bug, I'll fix the bug and apprieciate your help with free activation.

Your IDD provider sounds a subscription based service that EasyDialer should support well.

Regards,
William

Hi Willam,

Here is the detail:

1. There isnt any dial sequence before or after the service number.
International prefix: is 00

2. Destination# is followed by my contact list. which is +44

This is what i did without a callingcard software.

Dial [IDD number] then when connected, I just need to dial the following destination number that i want followed by 00 [countrycode] [ contact number].

Hopes it help.

Many thanks

[williamxi]

Hi Weiho,

Based on your information, you can add a calling card as below:
Active: check
call type: direct call
service number: your IDD provider's number
dial sequence before dest#: pause( you may leave it empty. just try with and without pause)
international prefix: 00
dial sequence after dest#: empty

If it doesn't work, please let me know what error you get. Thanks.

William

[waiho]

Originally Posted by williamxi

Hi Weiho,

Based on your information, you can add a calling card as below:
Active: check
call type: direct call
service number: your IDD provider's number
dial sequence before dest#: pause( you may leave it empty. just try with and without pause)
international prefix: 00
dial sequence after dest#: empty

If it doesn't work, please let me know what error you get. Thanks.

William

Hi William,

This is the setting i was configure. But still not dialing the destination number.

Why dont you try the setting by putting a localnumber at the service number option and the international prefix: 00

and try to make a call using your software.

I believe is will only dial the service number. and once connected it will not dial the destination number.

Thanks

[williamxi]

Hi weiho,

I did know the way to test EasyDialer. Actually I set my home phone number as Service Number, and 00 as prefix, and dialed my another phone number. When I picked up my home phone, I heard the dialing tones clearly. It worked well!

EasyDialer requires you to allow it access phone functions. Did you deny the permission when EasyDialer pops up for phone access?

Is there any other dialer application on your blackberry? If yes, do you know if the other dialer applicaiton filter or block phone calls?

I'm going to send you an email with more detailed test steps. please check.

William

[waiho]

Originally Posted by williamxi

Hi weiho,

I did know the way to test EasyDialer. Actually I set my home phone number as Service Number, and 00 as prefix, and dialed my another phone number. When I picked up my home phone, I heard the dialing tones clearly. It worked well!

EasyDialer requires you to allow it access phone functions. Did you deny the permission when EasyDialer pops up for phone access?

Is there any other dialer application on your blackberry? If yes, do you know if the other dialer applicaiton filter or block phone calls?

I'm going to send you an email with more detailed test steps. please check.

William

Hi William,

After all the testing. It finally work like a charm.

Thank you for the help and advice.

[ReMo9071]

Can I setup EasyDialer to initiate call-back calls from my Google Voice account? How do i do that??

[williamxi]

Hi ReMo9071,

Does Google Voice support callback? If yes, could you tell the manual steps to finish a call?

I don't have Google Voice account for now. You may consider to create a new thread to ask existing Google Voice users for help.

William