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Old 01-03-2011, 09:38 PM   #21
Roadie29
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Default Re: Battery wont hold charge ... please help

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I too was skeptical thinking this was a hardware issue but after dealing repeatedly with Bell and getting nowhere I decided to follow the suggestion of another Torch user who had a similar issue and as I said earlier everything was fine after I reloaded the OS.
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Old 01-03-2011, 10:49 PM   #22
DZD
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Default Re: Battery wont hold charge ... please help

It's definitely not normal - if you got it within the past month ask for a replacement device (not battery). Good luck - let us know how it works out.
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Old 01-12-2011, 11:21 PM   #23
Aldazar
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Default Re: Battery wont hold charge ... please help

What version OS are you using? I had a similar problem (battery didn't even last a day with light use), but I just updated to the latest version (http://www.blackberryforums.com/gene...0-0-337-a.html) yesterday and the battery life is markedly improved - in fact I haven't charged my Torch for more than 24 hours now and there's still over 50% battery left with moderate use...=)
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Old 01-13-2011, 08:08 AM   #24
samos
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Default Re: Battery wont hold charge ... please help

My BB software is version 6.0.0.246 ... but whren I tell the device to check for updates ... its says Ive got the latest version.
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Old 01-14-2011, 02:45 AM   #25
Aldazar
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Default Re: Battery wont hold charge ... please help

Yeah that happened to me too... Just follow the link in my prior post and it will take you to a thread providing instructions on how to update your OS manually. The process is relatively simple and painless but could take up to an hour or so...
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