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04-10-2009, 05:24 AM
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#1
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Talking BlackBerry Encyclopedia
Join Date: Aug 2006
Model: Bold
Carrier: AT&T
Posts: 344
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YouMail Visual Voicemail Plus Freezing?
Please Login to Remove!
Hey guys,
What's up? I've got a Blackberry Bold w/AT&T, and for whatever reason, my YouMail Visual VM freezes literally every time I use it! I've tried reinstalling it, but to no avail (though I haven't tried uninstalling it before reinstalling it). It's amazingly annoying - whenever I go to the application and click on a voicemail, it just sits there. It'll OCCASSIONALLY go to the actual message, but more often than not, it just stays on the screen that lists all the messages, without even letting me scroll to the other ones. I can use the Application Switcher to leave and do something else, but it won't let me go back to the YouMail without me resetting. And even after I reset, it still doesn't always work.
Any ideas?
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04-10-2009, 07:13 AM
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#2
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Thumbs Must Hurt
Join Date: Sep 2007
Model: 9530
OS: 4.7.0.99
PIN: N/A
Carrier: Verizon Wireless
Posts: 118
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No help I know, but mine actually works well on my storm. However I noticed sometimes when I softreset my storm it doesn't recognize the network (so I don't get any messages etc.) and I need to turn wireless off and back on again.
When this happens my youmail freezes as well, I'm assuming because it doesn't have the bandwidth to download the message.
Again this doesn't answer your question but it's just something I noticed. Maybe a bug with the bold? What version are you running?
The latest version is 0.95.6 I believe. Make sure you are updated.
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So do all who live to see such times, but that is not for them to decide. All we have to decide is what to do with the time we are given.
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04-10-2009, 07:21 AM
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#3
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Talking BlackBerry Encyclopedia
Join Date: Dec 2005
Model: 9550
OS: 5.0.0.517
Carrier: Verizon (BES)
Posts: 297
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0.95.7 is the latest version. I was prompted to make this "mandatory upgrade" to this version when I had to re enter my pword. (a result of loading .122 'beta').
__________________
--------
Kopter
"...lesson learned and the wheels keep turning..."
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04-10-2009, 01:23 PM
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#4
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Thumbs Must Hurt
Join Date: Sep 2007
Model: 9530
OS: 4.7.0.99
PIN: N/A
Carrier: Verizon Wireless
Posts: 118
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Quote:
Originally Posted by Kopter
0.95.7 is the latest version. I was prompted to make this "mandatory upgrade" to this version when I had to re enter my pword. (a result of loading .122 'beta').
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Weird the app store still has 0.95.6.0 and so do I. The program is not asking me to upgrade.
Very Strange.......
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So do all who live to see such times, but that is not for them to decide. All we have to decide is what to do with the time we are given.
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04-10-2009, 04:05 PM
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#5
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Talking BlackBerry Encyclopedia
Join Date: Jul 2007
Model: 9700
OS: Yes
PIN: A GADDA DA VIDA
Carrier: T-Mobile USA
Posts: 480
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0.9.5.7 completely locked me up, and eventually the app failed.
I just removed it this morning, going back to VyMail.
0.9.5.6 was working just fine - I got the REQUIRED upgrade notice this morning, too.
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04-10-2009, 04:45 PM
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#6
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Talking BlackBerry Encyclopedia
Join Date: Aug 2006
Model: Bold
Carrier: AT&T
Posts: 344
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Quote:
Originally Posted by wu-wei
0.9.5.7 completely locked me up, and eventually the app failed.
I just removed it this morning, going back to VyMail.
0.9.5.6 was working just fine - I got the REQUIRED upgrade notice this morning, too.
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Exactly! My 9.5.6 was working fantastic, but I did the REQUIRED UPGRADE yesterday, and it's been terrible ever since. I've uninstalled and reinstalled numerous times, to no avail. The application barely works at all - it looks like it's saving the voicemails still, but I can never open the applications. Whenever it does open, it runs DREADFULLY slow. I'ma call their tech support and see if I can download the old version....otherwise, it's wrap for this program |
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04-11-2009, 08:21 AM
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#7
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New Member
Join Date: Oct 2007
Model: 8320
PIN: N/A
Carrier: T-Mobile
Posts: 1
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My 8320 Curve also started freezing when I installed 0.95.7. I read here that the app store still had the older version (0.95.6) posted so I downloaded that one and everything is fine now. I'm ignoring the upgrade messages until they have a better build.
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04-13-2009, 03:39 PM
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#8
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New Member
Join Date: Nov 2006
Model: 8100
Carrier: t-mobile
Posts: 11
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I keep getting "Uncaught exception:java.lang.NullPointerException" Help!
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04-13-2009, 03:41 PM
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#9
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iPhone Mod!
Join Date: May 2007
Location: In a House
Model: 9650
Carrier: VZW Bold
Posts: 6,776
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Same here 96 was working great, 97 is very slow, if you let it open. I emailed them so hopefully I will get a responce.
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Life is not holding a good hand. Life is playing a poor hand well.
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04-13-2009, 11:56 PM
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#10
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Talking BlackBerry Encyclopedia
Join Date: Jul 2007
Model: 9700
OS: Yes
PIN: A GADDA DA VIDA
Carrier: T-Mobile USA
Posts: 480
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They're heading in the right direction, but I keep reverting right back to VyMail.
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04-14-2009, 06:15 AM
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#11
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Thumbs Must Hurt
Join Date: Sep 2007
Model: 9530
OS: 4.7.0.99
PIN: N/A
Carrier: Verizon Wireless
Posts: 118
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Finally got .97. I agree it is slower but it doesn't freeze on me. Although I haven't tried it with any messages longer then 30 seconds. I'll play around more and see what happens.
__________________
So do all who live to see such times, but that is not for them to decide. All we have to decide is what to do with the time we are given.
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04-14-2009, 07:53 AM
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#12
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BlackBerryFAQ.com Moderator
Join Date: Oct 2006
Location: Washington DC
Model: 9900
OS: 7.X
PIN: ask Nicely.
Carrier: AT&T/tmobile
Posts: 666
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Weird. I haven't noticed a slow down w/ .97 on my bold still working fine. Going into the greetings/settings has always caused a hang for me though(5-10 secs+).
How much free space[application memory] do you have?
Have you set the voicemail to download to storage and not app memory?
I'm also running .234 as well.
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Q10! <- Love the 9000!! It's everything I wanted (minus enough ON BOARD memory)!!
<-9700 ---! more memory! small screen&keypad :( ->
Last edited by scaevola; 04-14-2009 at 07:54 AM..
Reason: clairfied the "free space" question
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04-15-2009, 06:33 PM
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#13
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iPhone Mod!
Join Date: May 2007
Location: In a House
Model: 9650
Carrier: VZW Bold
Posts: 6,776
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They are aware of the issue and should have a fix by the end of the week.
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Life is not holding a good hand. Life is playing a poor hand well.
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04-17-2009, 04:18 PM
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#14
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iPhone Mod!
Join Date: May 2007
Location: In a House
Model: 9650
Carrier: VZW Bold
Posts: 6,776
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New update is out.
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Life is not holding a good hand. Life is playing a poor hand well.
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04-17-2009, 04:27 PM
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#15
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iPhone Mod!
Join Date: May 2007
Location: In a House
Model: 9650
Carrier: VZW Bold
Posts: 6,776
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Don't upgrade if you don't have to, Now it doesn't work at all.
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Life is not holding a good hand. Life is playing a poor hand well.
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04-17-2009, 11:55 PM
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#16
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BlackBerry Extraordinaire
Join Date: Jan 2007
Location: Philly
Model: 9700
OS: 5.0.593
PIN: ned down...
Carrier: T-Mobile
Posts: 1,365
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Quote:
Originally Posted by zerog46
Don't upgrade if you don't have to, Now it doesn't work at all.
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I wish I would have seen this earlier, I downloaded and now I am getting uncaught exceptions... |
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04-18-2009, 06:43 AM
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#17
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Talking BlackBerry Encyclopedia
Join Date: Mar 2007
Location: Massachusetts
Model: 8800
Carrier: AT&T
Posts: 323
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Yeah - back to VyMail for me. YouMail client was getting close with 0.95.6.
0.95.7 ran extremely slow on my Bold, and 0.95.8 would not download my Inbox at all.
Really need to have the app update the voicemail icon properly.
I will keep lurking for a new build from YouMail
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Thanks,
Mark
Cingular BB8800
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04-18-2009, 02:27 PM
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#18
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BlackBerry Extraordinaire
Join Date: Jan 2007
Location: Philly
Model: 9700
OS: 5.0.593
PIN: ned down...
Carrier: T-Mobile
Posts: 1,365
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Delete and re-install, it will work..
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04-22-2009, 07:07 AM
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#19
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Talking BlackBerry Encyclopedia
Join Date: Aug 2007
Location: Pflugerville, Tx
Model: 9800
OS: 6.0.0.570
PIN: N/A
Carrier: AT&T
Posts: 382
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Ver 0.95.9 solved all my problems. Seems to be stable for me now.
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