[vonbetch]

the blackberry isnt functional at all. im removing and reinstalling and i did make a backup

[John Clark]

What is on the device? Spinning hourglass?

[John Clark]

You may need to reinstall the OS to the PC, delete the vendor.xml file then do this:

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ

Without knowing just what you did i can't answer why it happened. However, I will admit that I've fubar'd a few BB's in my lifetime. You'll get it back. You have a backup so that's the important part.

[vonbetch]

im reinstalling the os on the pc.. should i run the apploader first or do the backup first?

[John Clark]

You still haven't told me what the device is displaying right now. Is it still the black and white icons or is it spinning hourglass?

You need the OS installed and functional before worrying about restoring your data (from backup.)

Run apploader first and try and get the device back operational again.

[vonbetch]

when i turn it on it has an hour glass,.... then says app error 523 and gives me the option to reset

[John Clark]

Reload the OS to the PC, then while the BB has the spinning hourglass run apploader and go all the way through to the end.

If that doesn't fix it then use JL_Cmder to wipe the device and then reload the OS. Then when it's done, restore your backup.

[vonbetch]

nothing. same error... what do i do?

[vonbetch]

alright well i did some research and found that i just have to do a wipe of my blackberry with jl cmd whatever but when i open it it opens and closes right away

[John Clark]

I posted the link with instructions above. You'll need to wipe the device with JL_Cmder (in my sig) and then reload the OS again.

[John Clark]

Using Vista? When you install JL_Cmder, right click on the file and select "run as administrator."

[vonbetch]

**ATTENTION THERE ARE SOME IMPORTANT FILES MISSING....*

nope not running vista

[John Clark]

So, you downloaded JL_Cmder from my sig? Make sure you "save" and not "open." Then run the file from your pc to install it. Also, make sure Desktop Manager is closed and the BB not plugged in.

[vonbetch]

alright just a quick question.. when im relaoding the application launcher the only things available to add are my themes i downloaded off some website.. nothing else.. is that normal?

[John Clark]

Sounds like you don't have the OS installed or you didn't delete the vendor.xml file.

[vonbetch]

alright everything went through and its been on hour glass for like 2 minutes. should i pull the battery or wait?

[puttingbirdie]

hi. i'm new here and just got my 8320. I've been reading a lot and it is surely very helpful. going back to the first post regarding "blackberry.alx", do i have to remove every instance of "_vendorID" including the other things not related to the theme?

[John Clark]

Originally Posted by vonbetch

alright everything went through and its been on hour glass for like 2 minutes. should i pull the battery or wait?

NOOOOO!!!!! Don't pull the battery! It will spin for up to 30 minutes after an OS reload.

[John Clark]

Originally Posted by puttingbirdie

hi. i'm new here and just got my 8320. I've been reading a lot and it is surely very helpful. going back to the first post regarding "blackberry.alx", do i have to remove every instance of "_vendorID" including the other things not related to the theme?

It's all explained. You only have to remove the vendor coding if you want all the themes or you want to easily add and remove themes later. If you don't really understand the instructions, it's best to not attempt this.

[vonbetch]

haha ok.. i got it.. its working.. omg.. marry me, john clark. now im just waiting for the tmobile to load because its a cingular blackberry. im patient though.