[allenwipe]

Hello all,
Great forum. I have a question regarding the synchronization from Outlook 2007 to the handheld. When I move an email from my mailbox in Outlook to an offline PST folder the email does not delete/reconcile on the handheld.

BES - 4.1.6.14
Exchange 2007 Sp1
Handheld OS - 4.6.0.266

[-EOS-]

On the handheld under options within email, is the Hide Filed Messages set to YES?

[penguin3107]

Originally Posted by allenwipe

Hello all,
Great forum. I have a question regarding the synchronization from Outlook 2007 to the handheld. When I move an email from my mailbox in Outlook to an offline PST folder the email does not delete/reconcile on the handheld.

BES - 4.1.6.14
Exchange 2007 Sp1
Handheld OS - 4.6.0.266

Sounds like you don't have 'Hard Delete Reconciliation' enabled on the BES.
If you turn that server-wide feature on, it'll do exactly what you want it to do.

http://www.port3101.org/featured-bla...d-deletes.html

[allenwipe]

That setting is set to Yes.

[allenwipe]

Hard Delete Option is not set. I was thinking this may be the setting that would do the job. Does this require a reboot on the server?

[penguin3107]

Yes, it will require a BES reboot.

[allenwipe]

Thanks all! We can consider this one resolved.