BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 06-11-2009, 10:25 AM   #1
6502programmer
Thumbs Must Hurt
 
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.266
Carrier: AT&T Wireless
Posts: 69
Default AT&T BIS Issues?

Please Login to Remove!

I'm having problems with BIS. First, I wasn't receiving GMail. Second, I wasn't able to log into the BIS site (gave invalid password error). Third, once logged in, I couldn't send service books in my attempt to resolve the first issue (error message said "Unable to send service books"). I haven't received a GMail in thirty minutes now, despite sitting in my inbox.
__________________
957 => 5820 => 7280 => 7290 (UL) => 8820 (UL) => 9000 (UL/DB) => 9800

Last edited by 6502programmer; 06-11-2009 at 10:26 AM.. Reason: clarification
Offline  
Old 06-11-2009, 10:29 AM   #2
hansenc
Thumbs Must Hurt
 
Join Date: Aug 2005
Location: Lutz, FL
Model: 9700
Carrier: AT&T
Posts: 79
Default

Yeah I think they might be having some kind of issue.
Offline  
Old 06-11-2009, 11:21 AM   #3
RogersBTSC
Thumbs Must Hurt
 
RogersBTSC's Avatar
 
Join Date: Aug 2008
Location: Nova Scotia
Model: Bold
OS: 4.6
PIN: N/A
Carrier: Rogers
Posts: 112
Default

It's International,just got off the line with RIM.

BIS is bricked across the board.
Offline  
Old 06-11-2009, 11:28 AM   #4
audit
Whoever
 
audit's Avatar
 
Join Date: Apr 2005
Location: Michigan
Model: xxxx
Carrier: AT&T
Posts: 1,219
Default

Quote:
Originally Posted by RogersBTSC View Post
It's International,just got off the line with RIM.

BIS is bricked across the board.
A trouble ticket would be nice to have so we can send out a notice.
__________________
audit

Win or Lose... Everyone Has Their Fight
Offline  
Old 06-11-2009, 12:08 PM   #5
RogersBTSC
Thumbs Must Hurt
 
RogersBTSC's Avatar
 
Join Date: Aug 2008
Location: Nova Scotia
Model: Bold
OS: 4.6
PIN: N/A
Carrier: Rogers
Posts: 112
Default

WSFR11679

Due to a RIM maintenance email domains Hotmail, Live, Passport, and Sympatico have become invalidated. Re-validating of these e-mails is required. Also due to this the BIS admin site is slow as many people are trying to re-validate these account

Thats the inclusive text in the ticket.
Offline  
Old 06-11-2009, 12:35 PM   #6
rontiu
Thumbs Must Hurt
 
Join Date: May 2007
Model: 9800
OS: OS 6
PIN: N/A
Carrier: ATT Wireless
Posts: 98
Default

hmmm..I didn't realize that I wasn't getting any emails till I got like 8 or so at once..so I tried to get into BIS to re-send my service bookings thinking maybe the system had a hic-up. If I had known that the revalidation of certain email domains was going on, I had done that at that time when I was able to get in. Now, I am getting the previously stated error messages...Crazy!

looks outdated to have hotmail or the othe fancy email domains why not get an email domain without requiring those chaotic revalidation effort. I still don't understand why it would bring my other email address deliveries down...all unrelated to MS..hmmm
Offline  
Old 06-11-2009, 04:59 PM   #7
insaneone
New Member
 
Join Date: Jun 2009
Model: 8300
PIN: N/A
Carrier: T-Mobile
Posts: 2
Default

I just spoke with my representative with RIM as well and he has confirmed that BIS is goofed globally.
Offline  
Old 06-11-2009, 09:46 PM   #8
Ginalovessharks
Knows Where the Search Button Is
 
Join Date: May 2009
Model: 8350
PIN: N/A
Carrier: Verizon
Posts: 42
Default

RIM is starting to come back up with limited issues for customers with hotmail and live email accounts.
Offline  
Closed Thread



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


Dec/Adac Corp. D4-10390 Rev 6 Model 1664ATTL Output Pulse Board 1983 (B16) picture

Dec/Adac Corp. D4-10390 Rev 6 Model 1664ATTL Output Pulse Board 1983 (B16)

$189.99



VINTAGE Bruker Board DEC W4P3042 for SpectroSpin 250 picture

VINTAGE Bruker Board DEC W4P3042 for SpectroSpin 250

$79.99



HSS 12pcs Valve Seat & Face Cutter 45dec 30dec 20dec for Vintage Car, Bikes ,Jee picture

HSS 12pcs Valve Seat & Face Cutter 45dec 30dec 20dec for Vintage Car, Bikes ,Jee

$235.94



Niedermaier vintage Mannequins Visual Display Props Dec. 1991 Catalogue picture

Niedermaier vintage Mannequins Visual Display Props Dec. 1991 Catalogue

$141.00



Sketchy Chics - June 2021 - December 2022. Vintage Collection Art picture

Sketchy Chics - June 2021 - December 2022. Vintage Collection Art

$22.50



Adec Vintage Adjusting Dentist Doctor Medical Stool Rolling Swivel Chair picture

Adec Vintage Adjusting Dentist Doctor Medical Stool Rolling Swivel Chair

$199.99







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.