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Old 08-20-2011, 02:25 PM   #1
FluffyCat
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Unhappy Wifi is useless?

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hi all,

I recently inherited my little sisters BB 9000. I had it unlocked and put my orange uk sim in it.

When I'm connected to our home wifi network it will not access the internet at all unless I select Orange WAP. Google.com does not load at all.

I have played with all the confg options several times. Searched forums a few times and tried their suggestions. But no luck so far.

I don't know what else to do. My other phone has no problems on the wifi network. Everything works great expect this BB.

Can someone please help?
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Old 08-20-2011, 02:29 PM   #2
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Default Re: Wifi is useless?

Do you have a BB data plan or bolt on activated on your account? BBs are not like other devices.
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Old 08-20-2011, 02:33 PM   #3
tsac
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Default Re: Wifi is useless?

This may help.

What do I need a Data Plan for? - BlackBerryFAQ
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Old 08-20-2011, 02:34 PM   #4
FluffyCat
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Default Re: Wifi is useless?

Quote:
Originally Posted by Dubdub View Post
Do you have a BB data plan or bolt on activated on your account? BBs are not like other devices.
Yeah I asked my operator to activate BB services, I can't confirm or deny that that means I have a "BB data plan" but I think so. After the request they updated my handset with messages... etc.

I'm pretty savy with technology, I can build PC's and often provide technical support to friends and family... but this is ridiculous.
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Old 08-20-2011, 02:41 PM   #5
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Default Re: Wifi is useless?

Quote:
Originally Posted by tsac View Post
This may help.

What do I need a Data Plan for? - BlackBerryFAQ
Yeah that must be the issue then. Has to be right?

Hmmmm. I'll pop into my operators shop tomorrow and cry until they fix it, usually works!
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Old 08-20-2011, 03:07 PM   #6
aiharkness
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Default Re: Wifi is useless?

You need to associate the BlackBerry data plan with your specific BlackBerry device PIN. It could be the plan was just added to your account but not associated with the device. If you are using BlackBerry services over the mobile network, however, then that is not the problem. You may be looking at troubleshooting the BlackBerry-router connection, or rather lack of connection.
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