SRP ID Disabled
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I am running BES 3.6.3. My SRP ID has been disabled 4 times in the past 7 weeks due to the RIM threshold of 5 connection attempst in 1 minute being exceeded. My logs show my SRP connection being dropped and re-established in rapid succession:
[30155] (06/02 09:44:56):{0x1078} SRP connection dropped, Error=10054
[30156] (06/02 09:44:57):{0x1078} SRP connection established
[30155] (06/02 09:44:58):{0x1078} SRP connection dropped, Error=10054
[30156] (06/02 09:44:58):{0x1078} SRP connection established
[30155] (06/02 09:44:59):{0x1078} SRP connection dropped, Error=10054
[30156] (06/02 09:44:59):{0x1078} SRP connection established
[30155] (06/02 09:45:01):{0x1078} SRP connection dropped, Error=10054
[30156] (06/02 09:45:01):{0x1078} SRP connection established
[30155] (06/02 09:45:02):{0x1078} SRP connection dropped, Error=10054
[30156] (06/02 09:45:02):{0x1078} SRP connection established
After the threshold is exceeded RIM automatically disables the SRP ID and I have to place a TSupport call to re-connect. RIM has suggested that the network on my side may be at fault although I have not found any indications of network problems on the segments I administer.
Is this a common issue? Anyone else experienced this and have some insight to share?
Last edited by haigd; 07-25-2005 at 11:04 AM..
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