[HurricaneDan]

Is there a particular string or code in any of the log files that will indicate if a user has wiped their device?

I have a user that claims all she is getting is the welcome message but I know she has numerous items in her mailbox. I would like to see if she has wiped her device.

Thanks,

Dan

[cde3879]

I am happy to be proven wrong but I doubt that's possible given that wiping a device resets it to factory defaults and erases all BES settings, so the handset wouldn't know to tell the BES that it was being wiped, nor would it know it had been wiped once it had completed.

[HurricaneDan]

That is what I thought but I was hoping that as soon as the device detected that it would begin wiping itself it would send a notification.

I did find a line in a log file, something like "User has no PIN associated". I wonder if that would be indicative of a wipe?

Thanks for the response though,

Dan