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Old 03-11-2010, 01:03 PM   #1
sootylfc
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Default Trouble with email settings

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Having a bit of trouble with setting my work email up with o2email.co.uk BlackBerry Internet Service online


When registering a New Account i am entering the following information

Outlook® Web Access URL: https://owa.rfu.com/owa


User name: RFU\surname


Password: MY PASSWORD


Email address: [email address]


Mailbox name: same as username

However i always get the message

I have just installed AstraSync on my blackberry and got the push email working no problem using the setting below,

Can anyone tell me why it does not work with the 02email.co.uk account?

email address: [email address]

Server: https://owa.rfu.com/owa

Domain: RFU

Password: MY PASSWORD

I also ticked use SSL
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Old 03-11-2010, 07:11 PM   #2
MidnightDraven
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u shud be going here to setup BIS email
https://bis.eu.blackberry.com/html?brand=o2mailuk
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"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
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Old 03-11-2010, 09:17 PM   #3
sootylfc
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Quote:
Originally Posted by MidnightDraven View Post
u shud be going here to setup BIS email
https://bis.eu.blackberry.com/html?brand=o2mailuk
i have tried that using the details below and it tells me

cannot connect to email server or invalid server name

Outlook® Web Access URL: https://owa.rfu.com/owa


User name: RFU\surname


Password: MY PASSWORD


Email address:


Mailbox name: same as username
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Old 03-11-2010, 09:40 PM   #4
MidnightDraven
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well i cant help with that.
Those are you details, which you need to check out.

All i know is that is where you should be setting it up. no where else.
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Old 03-11-2010, 10:23 PM   #5
sootylfc
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Quote:
Originally Posted by MidnightDraven View Post
well i cant help with that.
Those are you details, which you need to check out.

All i know is that is where you should be setting it up. no where else.
ye its just frustrating as it works in the ASTRA SYNC but not the blackberry 02 email set up
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