[mumsyp]

what does 'sim not provisioned:2' mean please
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[aiharkness]

What is the background? Was it working, and now it's not? Is your mobile account in good standing?

Or are you starting with a brand new setup?

[mumsyp]

my son got an upgrade and gave me his curve 8520 he was on 02 contract we sent it in to get casing replaced and they restore factory settings (im presuming) ive put a Pay as u go 02 chip in and it just says sim not provisioned, no calls or text nothing! very confused
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[mumsyp]

Originally Posted by mumsyp

my son got an upgrade and gave me his curve 8520 he was on 02 contract we sent it in to get casing replaced and they restore factory settings (im presuming) ive put a Pay as u go 02 chip in and it just says sim not provisioned, no calls or text nothing! very confused
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Posted via BlackBerryForums.com Mobile

[aiharkness]

I'd call O2 if it were me. See what others say.
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[mumsyp]

Originally Posted by aiharkness

I'd call O2 if it were me. See what others say.
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thanks, theoretically should it work then?
Posted via BlackBerryForums.com Mobile

[aiharkness]

I expect O2 will tell you what the problem could be, and what may be required to resolve it. Maybe it's a faulty SIM.

You could try removing the SIM and replacing it, making sure it is in correctly and fully seated. I've had SIM error once or twice that was fixed by doing that. Otherwise I think you need to talk to O2.
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[mumsyp]

Originally Posted by aiharkness

I expect O2 will tell you what the problem could be, and what may be required to resolve it. Maybe it's a faulty SIM.

You could try removing the SIM and replacing it, making sure it is in correctly and fully seated. I've had SIM error once or twice that was fixed by doing that. Otherwise I think you need to talk to O2.
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thanks so much x
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[aiharkness]

Post an update when you learn the issue and the answer.