[jj656]

Hi
Got a reconditioned blackberry today when I turn it on it works fine - let me set the date time user name etc, as soon as I put my 02 sim - Blackberry simplicity sim the egg timer comes on ...... has been on for 3 hours now ?

Have I been sold a duffer ??
Thanks
Janet

[Dubdub]

Is it unlocked?

Does the SIM work in another device?

Where did you get it?

[jj656]

Hi
Yes the sim was working today in my old samsung phone, I bought the phone from a blackberry shop on Ebay, if I take the sim out and turn the phone on I can see all the icons but as soon as I put the sim in it stays on the egg timer
Thanks in advance
janet

[jaszman]

These guys are really great at solving problems, but it's very inportant that you provide as much information as you can. 1) was the phone unlocked when you bought it ? , and 2) does the phone have a carrier name on it, is it a different carrier than your using?

[Dubdub]

Are you putting the SIM in the proper way and in the proper slot - make sure that you aren't inserting it in the SD slot.

[jj656]

Hi Yes

When I purchased the phone the advert said it was unlocked, how can I tell if it is unlocked, it does not have a carrier name on the phone but I bought it as fully reconditoned and unbranded ?
Still not working though ?
Thanks in advance
Janet

[Trimix]

Wirelessly posted (L'neuf trois)

Go to Options>advanced>sim card. If it's unlocked, it'll say "disabled" at the top for sim card security.

[Raptor464]

stop timing your eggs with a blackberry

[jj656]

Hello
I have borrowed a T mobile sim and put that in the phone and it started immediately - but 02 are still insisting its not a problem with the sim ? Have checked in options and its not locked ?

Any ideas
Thanks
Janet