[JonnyB]

Hi

First time post - please accept my apologies if Im in the wrong area...

Im running a fleet of BB's (around 150) on a single v3x BES. We are moving network provider and need a shortcut to getting the IMEI codes so I can obtain the unlock codes for the devices.

As we are not running V4 BES, Im preparing to get this information from the end user

The BES will tell me the the device PIN, which I assume is set at time of manufacture.

Do members know a way of cross referencing the PIN to obtain the IMEI

Thanks in advance

[wibbly]

I think it's something the (current) provider can (will need to?) do for you as both should be listed on RIM's provisioning system that the provider has access to. Or RIM.

The provider should also have the unlock codes anyway (and IMEI's recorded against your company account), so maybe you could get them to do the whole job, thought I guess they'll not have much interest in helping you if you're moving away from them!

You're correct, there should a 1-to-1 relationship that's independent of the SIM (which has an "International Mobile Subscriber Identity" [IMSI] - the BB has a unique IMEI).

[d_fisher]

If you can determine the field in SQL you can run a query to get the IMEI number from there. If you want the end users to look you have a couple of places they can look:

1. Under the battery.
2. On the handheld, go to Options > Status.

[Dobbin]

Not really on topic, as you are V3 BES so this info wont be in your database, but the provider can read off the IMEI off the Relay (if you can persuade them to!). If theres anyone with a v4 BES out there who wants a list of user to IMEI, run the following SQL query against the BES Mgmt database :

SELECT *, UserConfig.DisplayName AS Expr1
FROM SyncDeviceMgmtSummary INNER JOIN
UserConfig ON SyncDeviceMgmtSummary.UserConfigId = UserConfig.Id
ORDER BY SyncDeviceMgmtSummary.IMEI

to return a table of lots of nice info.