[anitamattie]

Hi guys...I downloaded a ring tone for bbm and texts ....it ended up in music library...just wondering how i can move it to tones and out of music....its not a song....also my contacts that use iphones .....im not getting messages from them...but they are getting mine...my last phone was an iphone...problem started after i got my blackberry phone..z30...help.

Anita

[tsac]

It's a setting . Read this link

http://docs.blackberry.com/en/smartp...en.pdf#Page=75

[anitamattie]

thanks for your reply...but i didn't see anything that explains how to take the tone out of music library

[tsac]

You should be able to click on the sound and using options shown on the screen indicate your selection to be used as a ring tone.

To use music as the ring tone, in the Phone Ring Tone drop-down list, tap Browse Music. On the Select Music
screen, tap the music that you want to use.

[stevetaz]

Originally Posted by anitamattie

Hi guys...I downloaded a ring tone for bbm and texts ....it ended up in music library...just wondering how i can move it to tones and out of music....its not a song....also my contacts that use iphones .....im not getting messages from them...but they are getting mine...my last phone was an iphone...problem started after i got my blackberry phone..z30...help.

Anita

I just went through this with my Android phone. The ringtone worked for the phone and messages, but it was mixed in with the music library and played when I was playing music.

You have to use a file manager to locate the ringtone file and move it to the ringtone folder, which shouldn't be mixed in with your music library. I think the BB uses a ringtone folder. Been awhile.....

Oh, once you move it you will have to reset it so the phone and message apps can find it again.

[tsac]

The older BB's allowed you to move the sound to the ring file but on the BB10 All I did was open the Phone Ring Tone drop-down list, tap Browse Music. On the Select Music
screen, tap the music that you want to use. This worked for me on the Z10 and I dont see why it wont work for the 30