BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 07-31-2007, 09:18 PM   #1
reevesc
New Member
 
Join Date: May 2007
Model: 8700
PIN: N/A
Carrier: Telstra
Posts: 5
Default Multiple email delete in Outlook not reflected on BlackBerry

Please Login to Remove!

I regularly delete multiple unread emails at once in Outlook (highlight 1 email, select several at once, then hit shift-delete to permanently delete), but emails deleted this way are not reflected on the blackberry (8700 connected to BES 4.1.3.16). They remain present and unread on the blackberry.

If I do the same with already read emails the problem does not exist (emails are deleted from the blackberry automatically).

Has anyone else experienced this problem? If I manually delete (still using shift-delete) each email, one-by-one, then the problem doesnt appear, but I find this frustrating when wading through a lot of junk emails first thing in the morning.

I suspect it could be due to the BES not keeping up with rapid changes in outlook??

Any help would be greatly appreciated!

Last edited by reevesc; 07-31-2007 at 09:30 PM..
Offline  
Old 08-01-2007, 05:12 AM   #2
OrganicBerry
Thumbs Must Hurt
 
Join Date: Mar 2007
Model: 8703e
Carrier: Verizon
Posts: 109
Default

How long are you giving it to show the changes? Are they there permanently? Or if you choose "reconcile now" on your BB, do they delete?

Also...how do you have the settings on your BB....for the "On Conflict" choice, what is the option set to?
Offline  
Old 08-01-2007, 07:11 AM   #3
bbadmin29
New Member
 
Join Date: Jan 2007
Location: DC
Model: 8700g
Carrier: T-Mobile
Posts: 6
Default

The blackberry registers the email as being deleted when it hits your deleted items folder. If you hit Shift+Delete to delete an email, it won't be removed from your blackberry.
Offline  
Old 08-01-2007, 08:09 AM   #4
takeshi
BlackBerry Mensa
 
takeshi's Avatar
 
Join Date: Jan 2005
Location: Houston
Model: 8310
Carrier: at&t
Posts: 7,741
Default

...same thing happens if you move mail to a PST. If BES can't "see" it it can't be reconciled.
Offline  
Old 08-01-2007, 05:53 PM   #5
reevesc
New Member
 
Join Date: May 2007
Model: 8700
PIN: N/A
Carrier: Telstra
Posts: 5
Default

Quote:
Originally Posted by OrganicBerry View Post
How long are you giving it to show the changes? Are they there permanently? Or if you choose "reconcile now" on your BB, do they delete?

Also...how do you have the settings on your BB....for the "On Conflict" choice, what is the option set to?
2 hours or so. Yes, they are there permanently. Reconcile now does not resolve the problem. On conflict is set to mailbox wins.

Quote:
Originally Posted by bbadmin29 View Post
The blackberry registers the email as being deleted when it hits your deleted items folder. If you hit Shift+Delete to delete an email, it won't be removed from your blackberry.
Shift-delete on one email works fine. Shift-delete on several emails selected at once doesnt.

Quote:
Originally Posted by takeshi View Post
...same thing happens if you move mail to a PST. If BES can't "see" it it can't be reconciled.
I was using a PST prior to moving to a mailbox and it worked fine apart from a few issues with client side rules.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


ENDOXPERT GASTROENTROLOGY MEMORY BASKET BRAND NEW picture

ENDOXPERT GASTROENTROLOGY MEMORY BASKET BRAND NEW

$118.36



Automatic Wrist Blood Pressure Monitor BP Cuff Gauge Machine Tester with Memory picture

Automatic Wrist Blood Pressure Monitor BP Cuff Gauge Machine Tester with Memory

$14.99



AMP 72 PIN SIMM MEMORY SOCKET 613-0072-05-002, 23 DEGREE LOT OF 4 PCS METAL LOCK picture

AMP 72 PIN SIMM MEMORY SOCKET 613-0072-05-002, 23 DEGREE LOT OF 4 PCS METAL LOCK

$12.99



Aloudy Ergonomic Memory Foam Office Chair Armrest Pads, Comfy Gaming 2 per Pack picture

Aloudy Ergonomic Memory Foam Office Chair Armrest Pads, Comfy Gaming 2 per Pack

$13.99



Dental Endo NiTi Gold Taper Heat Activated /Rotary Files Engine Use 21mm/25mm picture

Dental Endo NiTi Gold Taper Heat Activated /Rotary Files Engine Use 21mm/25mm

$296.92



We R Makers The Cinch Book Binding Machine Round hole V 2 White Aqua 71050-9 picture

We R Makers The Cinch Book Binding Machine Round hole V 2 White Aqua 71050-9

$79.99







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.