BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 01-09-2014, 11:25 AM   #41
teemstech
New Member
 
Join Date: Jan 2014
Model: 9790
PIN: N/A
Carrier: etisalat
Posts: 3
Default Re: BB app world error (80002)+can't update BB Id

Please Login to Remove!

i guys
Okay I have a BB Bold 9790 and when I click on my app world it just says "blackberry app world is having trouble connecting to the blackberry app world server, verify your network connections and try again" then if I wait a few seconds another box comes up saying "BLACKBERRY ID ,app world requires the latest version of Blackberry ID" then there is 2 boxes sayin CLOSE & UPDATE - when I press update it doesn't even get past 0% before it comes up with "sorry the software update server is unavailable, please try again later"then there's 2 boxes again saying CLOSE & RETRY when press retry it just flashes on 0% and back to retry so when press close it says "Blackberry identity installation failed, please try again later. (80002)....oh yh also I've noticed that if I goto Device>Blackberry ID, it says "unable to update blackberry Id account information while offline" so it won't let me change any details at all not even my name, but I can sign in fine on the website itself....
The BB Bold 9790 is running OS version 7 and app world is version 4.0.0.65....
I have tried a device wipe with no joy and I have tried changing the tic/apn to internet etc still no joy, I have even tried deleting app world and reinstalling but still the same oh and I have tried a battery pull too ???
Can some 1 please help, I ve also gone through d TLC all d all d settings are correct and inside the service book I can't find blackberry world and blackberry I'd in it
Posted via BlackBerryForums.com Mobile
Offline  
Old 01-09-2014, 12:18 PM   #42
ZombieBerry
BlackBerry Extraordinaire
 
ZombieBerry's Avatar
 
Join Date: Sep 2010
Location: Toronto
Model: Priv
OS: 5.1.1
PIN: 2AB9C463
Carrier: WIND
Posts: 2,364
Default Re: BB app world error (80002)+can't update BB Id

KB20031-"BlackBerry App World is having trouble connecting to the BlackBerry App World server. Verify your network connections and try again" appears when BlackBerry App World is started
__________________
fere libenter homines id quod volunt credunt
Offline  
Old 06-01-2014, 02:16 PM   #43
VPmahal
New Member
 
Join Date: Jun 2014
Model: 8520
PIN: N/A
Carrier: computer science
Posts: 2
Default

Quote:
Originally Posted by keiron View Post
Hi guys
Okay I have a BB Bold 9790 and when I click on my app world it just says "blackberry app world is having trouble connecting to the blackberry app world server, verify your network connections and try again" then if I wait a few seconds another box comes up saying "BLACKBERRY ID ,app world requires the latest version of Blackberry ID" then there is 2 boxes sayin CLOSE & UPDATE - when I press update it doesn't even get past 0% before it comes up with "sorry the software update server is unavailable, please try again later"then there's 2 boxes again saying CLOSE & RETRY when press retry it just flashes on 0% and back to retry so when press close it says "Blackberry identity installation failed, please try again later. (80002)....oh yh also I've noticed that if I goto Device>Blackberry ID, it says "unable to update blackberry Id account information while offline" so it won't let me change any details at all not even my name, but I can sign in fine on the website itself....
The BB Bold 9790 is running OS version 7 and app world is version 4.0.0.65....
I have tried a device wipe with no joy and I have tried changing the tic/apn to internet etc still no joy, I have even tried deleting app world and reinstalling but still the same oh and I have tried a battery pull too ???
Can some 1 please help me as this as been going on for about 4 weeks now :/ thanks guys.
Posted via BlackBerryForums.com Mobile
Offline  
Old 06-01-2014, 02:18 PM   #44
VPmahal
New Member
 
Join Date: Jun 2014
Model: 8520
PIN: N/A
Carrier: computer science
Posts: 2
Default

Quote:
Originally Posted by VPmahal View Post
Posted via BlackBerryForums.com Mobile
Posted via BlackBerryForums.com Mobile
Offline  
Old 06-01-2014, 07:30 PM   #45
tsac
BlackBerry God
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,030
Default Re: BB app world error (80002)+can't update BB Id

Quote:
Originally Posted by VPmahal View Post
Posted via BlackBerryForums.com Mobile
you really need to a post something more than a copy of someone elses posts.
__________________
Z10 on BES
Z10 on BIS
Offline  
Old 09-21-2014, 03:51 AM   #46
ismailazad
New Member
 
Join Date: Mar 2014
Model: 9780
PIN: N/A
Carrier: App wolrd
Posts: 2
Default

Quote:
Originally Posted by teemstech View Post
i guys
Okay I have a BB Bold 9790 and when I click on my app world it just says "blackberry app world is having trouble connecting to the blackberry app world server, verify your network connections and try again" then if I wait a few seconds another box comes up saying "BLACKBERRY ID ,app world requires the latest version of Blackberry ID" then there is 2 boxes sayin CLOSE & UPDATE - when I press update it doesn't even get past 0% before it comes up with "sorry the software update server is unavailable, please try again later"then there's 2 boxes again saying CLOSE & RETRY when press retry it just flashes on 0% and back to retry so when press close it says "Blackberry identity installation failed, please try again later. (80002)....oh yh also I've noticed that if I goto Device>Blackberry ID, it says "unable to update blackberry Id account information while offline" so it won't let me change any details at all not even my name, but I can sign in fine on the website itself....
The BB Bold 9790 is running OS version 7 and app world is version 4.0.0.65....
I have tried a device wipe with no joy and I have tried changing the tic/apn to internet etc still no joy, I have even tried deleting app world and reinstalling but still the same oh and I have tried a battery pull too ???
Can some 1 please help, I ve also gone through d TLC all d all d settings are correct and inside the service book I can't find blackberry world and blackberry I'd in it
Posted via BlackBerryForums.com Mobile
Posted via BlackBerryForums.com Mobile
Offline  
Old 09-21-2014, 03:51 AM   #47
ismailazad
New Member
 
Join Date: Mar 2014
Model: 9780
PIN: N/A
Carrier: App wolrd
Posts: 2
Default Re: BB app world error (80002)+can't update BB Id

9780
Posted via BlackBerryForums.com Mobile
Offline  
Old 09-21-2014, 08:43 AM   #48
ZombieBerry
BlackBerry Extraordinaire
 
ZombieBerry's Avatar
 
Join Date: Sep 2010
Location: Toronto
Model: Priv
OS: 5.1.1
PIN: 2AB9C463
Carrier: WIND
Posts: 2,364
Default

Quote:
Originally Posted by ismailazad View Post
9780
Posted via BlackBerryForums.com Mobile
What version of OS is installed on your phone? If it is earlier than 6.0.0.706, then you need to download BlackBerry App World v. 4.0.0.55. The icon may be hidden after. Navigate to all apps page and choose show all.
Posted via BlackBerryForums.com Mobile
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: BB app world error (80002)+can't update BB Id
Thread Thread Starter Forum Replies Last Post
facebook wont work on wifi after upgrading bb app world penym BlackBerry Help 3 10-01-2011 08:04 PM
BB App World won't load, won't work! djfrodo BlackBerry Help 7 08-01-2011 07:31 PM
Problem with BB App World egzbuen BlackBerry Help 1 06-19-2011 07:45 AM
App World - Can't update..." App is not available from BB App World" DaveTheA RIM Software 2 03-31-2011 11:39 AM
WiFi and BB App World not compatible gordonh WiFi HotZone 7 10-10-2009 10:11 AM


BISSELL 3-in-1 Turbo Lightweight Stick Vacuum, 2610 (Black) picture

BISSELL 3-in-1 Turbo Lightweight Stick Vacuum, 2610 (Black)

$36.06



Bissell 3-in-1 Lightweight Corded Stick Vacuum 2030 picture

Bissell 3-in-1 Lightweight Corded Stick Vacuum 2030

$27.44



OEM Edwards Vacuum Y35201960 Molex LSH609 Level SW V4 Sensor picture

OEM Edwards Vacuum Y35201960 Molex LSH609 Level SW V4 Sensor

$74.99



BLACK+DECKER dustbuster AdvancedClean Cordless Handheld Vacuum picture

BLACK+DECKER dustbuster AdvancedClean Cordless Handheld Vacuum

$49.99



3 CFM Air Vacuum Pump HVAC Manifold Gauge Set AC A/C Refrigeration Kit picture

3 CFM Air Vacuum Pump HVAC Manifold Gauge Set AC A/C Refrigeration Kit

$49.30



Commercial Vacuum Sealer Machine Chamber Food Saver Bag Packing Sealing 110V picture

Commercial Vacuum Sealer Machine Chamber Food Saver Bag Packing Sealing 110V

$270.89







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.