[tdies2000]

We have several Blackberry Bolds and have BES in our company. We have a SonicWall firewall on our network too. I have set the SonicWall to block Facebook due to productivity issues. When I did that, I have one user that it is blocking it on her BB Bold, but it isn't blocking it for other users. Why would it affect only one phone out of several, and how do I make all the phones either block it or allow it?

Thanks for any help you can offer. I'm very new at the BES administration.

[SKaestle]

The others have likely downloaded the Facebook app which I believe does not use the MDS browser.
Within the IT Policy go to Security Policy Group and disable Public Social Networking Applications

[knottyrope]

Or disable all browsers except for the BB Browser and enforce what users can goto on your firewall.

How to use IT policy rules to hide browsers on the BlackBerry smartphone
View Document

Create, assign, view, and send IT policies
View Document

[hdawg]

Originally Posted by SKaestle

The others have likely downloaded the Facebook app which I believe does not use the MDS browser.
Within the IT Policy go to Security Policy Group and disable Public Social Networking Applications

^ +1 ... this is the right way to block the facebook application.

If you allow someone to use their Internet / Carrier browser you've got no way to prevent any access to it ... so then you'll have to use IT Policy to stop it.

Guess you need to do both.

[tdies2000]

Thanks for all the feedback!

[usererror]

I just had to do this on our BES 5.0 MR2.

The document said if nothing was specified then NO would be used, so if it uses "No" if nothing is specified how come the calendar/fb integration wasn't working for my users?

[penguin3107]

Originally Posted by usererror

I just had to do this on our BES 5.0 MR2.

The document said if nothing was specified then NO would be used, so if it uses "No" if nothing is specified how come the calendar/fb integration wasn't working for my users?

There's a separate policy for that.
IT Policy > RIM Value-Added Applications > Disable organizer data access for social networking applications = Yes/No

[knottyrope]

This KB has the info on how to add it.

View Document

[usererror]

Originally Posted by knottyrope

This KB has the info on how to add it.

View Document

Ahh, ok I had seen that KB on port3101.org...i re-read it...so BES disables the feature because we are using IT policies...once the new value-add rules are imported, which I did now, it wouldn't have been a problem...

Thanks again!