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Old 10-15-2009, 12:01 PM   #1
fkjr2
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Cool Can't backup Messages or Saved Messages - BIS - please advise

Please Login to Remove!

As stated above - thanks!
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Old 10-15-2009, 06:25 PM   #2
MidnightDraven
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a little more info is needed.
why cant you?
is it giving you an error?
is it just not loading the backup process?
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Old 10-15-2009, 06:50 PM   #3
fkjr2
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The backup process stops at Messages and says error.

Yes the messages dont get backed up so it stops.
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Old 10-15-2009, 07:02 PM   #4
jsconyers
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What version of DM are you using?
Have you tried a different version?
Have you tried a different PC?
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Old 10-16-2009, 08:47 AM   #5
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dm - 4.6

yes I have tried a laptop and desktop computer.
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Old 10-17-2009, 05:32 PM   #6
MidnightDraven
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"Have you tried a different version?"
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Old 10-18-2009, 02:40 PM   #7
MrKyoo
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Have you tried deleting any attachments from your messages?
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Old 10-18-2009, 02:49 PM   #8
fkjr2
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Not yet - I shall try that - turns out my Bold is on the fritz. ATT is sending me a new one because I suddenly stopped getting emails and browser is gone - spent hours with ATT support and they can't find anything wrong on their end. Weird. All settings and provisioning is fine but device won't receive emails.
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Old 10-18-2009, 02:57 PM   #9
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Lately, with other users I've been seeing the same issues that you describe. I even had the same problem just a couple days ago. This thread has worked for some but didn't work for me. http://www.blackberryforums.com/beta...bb-8900-a.html

What solved this for me was a SIM swap.
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