[pgoeol]

Hi,

BES activated on my blackberry 8310 device and I was able to access internet through browser but apps were unable to access the network. So I decided to activate BES again on the device.
I connected the device to the server through USB, and tried assigning the device to the user then Blackberry Manager displayed the following error message:
"An error occurred while assigning the device.
The provisioning data was rejected by the device. (13)"

Please help me if anyone have faced the same issue!!!

Thanks,
Pulkit

[pgoeol]

My issue has been resolved on its own, I tried reactivating again and BES is successfully activated on my device.
Now the problem is that it is working only when my device is connected through USB. On disconnecting the USB my apps stop working as they show no network coverage available.
Please tell me what could be possible reason for this?

Thanks,
Pulkit

[tonyadfs]

Try deleting the desktop IPPP servicebook on the device and resend the servicebooks from the BES. Also you can try stopping and restarting the MDS-CS service on the BES. Do you also have BIS browsing included in your data plan through your wireless provider?

[pgoeol]

Thanks for replying tonyadfs...
I've tried your solution but it didn't helped me :(