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Old 12-14-2010, 09:25 AM   #1
hickory59
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Default Phone won't charge

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All of a sudden, my phone won't take a charge. I'm down to 45%. Anybody have ideas? I've down a battery pull and the plug, battery, everything is original BB/ATT equipment. HELP!
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Old 12-14-2010, 09:48 AM   #2
Dubdub
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Default Re: Phone won't charge

Could be a several things going on.

How are you trying to charge it, wall charger or connected to the USB? Try an alternate method to charge it and see if that works. If you connect via USB, make sure you are connected directly into the PC and not via a hub. You could also try a different/new cable.

It could also be the battery is failing. You could try a new OEM 9700 battery and see if that fixes it.
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Old 12-14-2010, 10:51 AM   #3
hickory59
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Default Re: Phone won't charge

I charge it on a wall charger. How would I charge it via USB, I've never heard of that?
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Old 12-14-2010, 11:11 AM   #4
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Default Re: Phone won't charge

You would plug your phone into the computer with the provided data cable, and it will charge it.
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Old 12-14-2010, 12:06 PM   #5
hickory59
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Default Re: Phone won't charge

Ok, it's working, it's charging it very slowly, but it is charging. I had talked with ATT this morning and they're sending me a new battery. Is this a problem, then, with the batter or the cord or what, since it will charge on the computer?
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