[_driver]

New releases now available :

IM+ 2.5 for BB
http://www.shapeservices.com/eng/im/BLACKBERRY/
new features :
1. MSN conference support
2. Group support
3. History filters, search etc

IM+ 1.0 for LCS (BlackBerry version)
http://www.shapeservices.com/eng/im/LCS/bb.php

[Chrscott22]

is there a OTA download??

[koleary19067]

thanks for the info. Will upgrade when i get home

[Chrscott22]

Originally Posted by koleary19067

thanks for the info. Will upgrade when i get home

You can download OTA.

wap.shapeservices.com

Matter of fact i dl'd from the site and it wasn't even the new version yet. The OTA was the new one.

[cbotd]

I downloaded the new zip file from the shapeservices.com website. When I opened it it was labeled 2.4.3 and my BB did not recognize it as an upgrade.

I unistalled my current version of IM+ and installed the new downloaded version thinking it may just be a naming or Desktop Manager thing. When I got the device rebooted after a new install IM+ still came up as 2.4.3

I thought I'd try the OTA download and have it auto-update the software. The OTA download clearly says it is version 2.5.5.1.

My first attempt gave me a download failed message with no error code. My second attempt just hung up and I rebooted after no activity for about 15 minutes. My third attempt failed after about 22 minutes and gave the option of viewing the details of why it failed. I pulled a 907 invalid jar error and still have no 2.5 upgrade available.

My 2.4.3 wap is still working fine. The regular version of the software has never been able to connect with my non BES t-mobile service. I'm hanging strong with version 2.4.3 until further notice.

[SHAPE Online]

Originally Posted by cbotd

I downloaded the new zip file from the shapeservices.com website. When I opened it it was labeled 2.4.3 and my BB did not recognize it as an upgrade.

I unistalled my current version of IM+ and installed the new downloaded version thinking it may just be a naming or Desktop Manager thing. When I got the device rebooted after a new install IM+ still came up as 2.4.3

I thought I'd try the OTA download and have it auto-update the software. The OTA download clearly says it is version 2.5.5.1.

My first attempt gave me a download failed message with no error code. My second attempt just hung up and I rebooted after no activity for about 15 minutes. My third attempt failed after about 22 minutes and gave the option of viewing the details of why it failed. I pulled a 907 invalid jar error and still have no 2.5 upgrade available.

My 2.4.3 wap is still working fine. The regular version of the software has never been able to connect with my non BES t-mobile service. I'm hanging strong with version 2.4.3 until further notice.

Hi,

We're really sorry for the inconveniences. It was some troubles on our site in Download section, now 2.5 version is available for downloading again

SHAPE Online

[jibi]

is the LCS client just for LCS chat or is it for Office Communicator (which requires LCS SP1)?

[SHAPE Online]

Originally Posted by jibi

is the LCS client just for LCS chat or is it for Office Communicator (which requires LCS SP1)?

Hi,

it works both with LCS and LCS SP1

SHAPE Online

[Chrscott22]

Originally Posted by SHAPE Online

Hi,

it works both with LCS and LCS SP1

SHAPE Online

Any clue what could be causing me to not be able to send messages out on aim?? I recieve fine but can't send.

[lraed74]

I'm getting the same issues. I can receive IM's but cant send them out. Not sure why?

[woyteg]

Looks like it doesn't work with non BES T-Mobile US...or I hope I'm wrong. I'm getting "Connect error: null"
Any ideas?

[_driver]

try to use tcp connect type or wap version
hope this helps

[lraed74]

I have the BB 7250 and using tcp/ip - but still having the issue that i can receive but not send out any IM's. I emailed SHAPE and they said they are working on it....so we'll see unless someone out there has a solution for the problem.

You'd think they would have worked this out before releasing a new version but so much for common sense thinking.

[Chrscott22]

Originally Posted by lraed74

I have the BB 7250 and using tcp/ip - but still having the issue that i can receive but not send out any IM's. I emailed SHAPE and they said they are working on it....so we'll see unless someone out there has a solution for the problem.

You'd think they would have worked this out before releasing a new version but so much for common sense thinking.

I have posted multiple threads, emailed them, MrPink did a diagnostics and no luck at all. Hopefully they work this out.

[jibi]

okay, for whatever reason, i cannot get the LCS version to work. i put my AD login/password, the IP of our LCS server, etc. but its not connecting. are you going to have the instruction guide? we JUST implemented LCS and Office Communicator the night before last, so it may be something on our side. MSOC works fine from my PC, though.

[SHAPE Online]

Originally Posted by jibi

okay, for whatever reason, i cannot get the LCS version to work. i put my AD login/password, the IP of our LCS server, etc. but its not connecting. are you going to have the instruction guide? we JUST implemented LCS and Office Communicator the night before last, so it may be something on our side. MSOC works fine from my PC, though.

Hi, use the settings :

Service : LCS
UserID : (sample)
Password : your password
Server URL : userhostname.com (sample)
Server port : 5333 !!! (it is our server port - temporary set)
LCScarrier : tcp
Use ssl : optional

SHAPE Online

[mikeyman]

I also have the same issue with IM+, I can recieve messeges but not send them. Is that a bug in the software?