[CSO]

Last week I downgraded my OS from 5.0 to 4.6.0.304 (at&t) b/c too many probs with 5.0 for me. Now however I'm having a problem with profile/alerts and am wondering if anyone else has seen this.

In a few profiles I have the holstered option set to vibrate/tone (so both should alert), but in fact when I get a msg the device vibrates but there's no tone. I believe I had the same problem when I first upgraded to this 4.6 OS many months ago, but am not sure.

Interested in hearing what you have to say

[penguin3107]

Handheld OS 4.6 doesn't support simultaneous vibe/tone. It will vibrate first, then tone.

If you want them to happen at the same time, you need handheld OS 5.

[CSO]

Originally Posted by penguin3107

Handheld OS 4.6 doesn't support simultaneous vibe/tone. It will vibrate first, then tone.

If you want them to happen at the same time, you need handheld OS 5.

Thanks, but I'm not getting even the consecutive tone; it simply vibrates.

[jesse096]

Are you sure you have the volume up on the tone?

-Jesse

[penguin3107]

Wirelessly posted (Breaking Ball)

Then you have a setting wrong somewhere... Or your speaker is dead.

[CSO]

Doesn't work even if I have volume set to its highest. And yes the speaker works, since if the device is out of its case it alerts as its supposed to. Must be a glitch of some sort with my device.

[jesse096]

Try a battery pull, and if that doesn't work, update the OS to the newest 4.6...

-Jesse

[CSO]

Originally Posted by jesse096

Try a battery pull, and if that doesn't work, update the OS to the newest 4.6...

-Jesse

Thanks, tried the battery pull, and am growing weary of OS updates as there's always problems. Thus the reason I downgraded back to at&t's official OS.

but thanks

[CSO]

Finally learned the culprit. After painstaking removing and adding programs one at a time after I received my replacement 9000, I learned that PocketDay is the cause. I've emailed CRS, and he thus far can't explain why this is happening. But there's no question it's PD since vib/ring worked before and after PD install but not while it was on my device. I love PD but also need to have my device ring/vib in the holster. Anyone have any thoughts about what might be happening here.

thanks

[CSO]

problem fixed!!

CRS got back to me and suggested I "try disabling the backlight options in PocketDay settings/utilities" and low and behold, that fixed the issue.

thanks CRS