BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 07-28-2015, 11:59 PM   #1
eldiener
Thumbs Must Hurt
 
Join Date: Apr 2011
Model: 9810
OS: 7.1.0.714
PIN: N/A
Carrier: AT&T
Posts: 63
Default Blackberry Desktop software link fails

Please Login to Remove!

At BlackBerry - Desktop Software for PC - US there is a link to downloading the Blackberry Desktop software for my pc. When i click on that link I get:

Secure Connection Failed

An error occurred during a connection to swdownloads.blackberry.com. Cannot communicate securely with peer: no common encryption algorithm(s). (Error code: ssl_error_no_cypher_overlap)

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.
Offline  
Old 07-29-2015, 08:54 AM   #2
tsac
BlackBerry God
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,030
Default Re: Blackberry Desktop software link fails

Your getting a block based on browser settings. It's looking for the security level required by your PC software.

that link seems to be one supplied by your carrier or one that is less secure.

Try this one.

BlackBerry Desktop Software - BlackBerry OS Software - US
__________________
Z10 on BES
Z10 on BIS
Offline  
Old 07-29-2015, 10:05 AM   #3
eldiener
Thumbs Must Hurt
 
Join Date: Apr 2011
Model: 9810
OS: 7.1.0.714
PIN: N/A
Carrier: AT&T
Posts: 63
Default Re: Blackberry Desktop software link fails

Quote:
Originally Posted by tsac View Post
Your getting a block based on browser settings. It's looking for the security level required by your PC software.

that link seems to be one supplied by your carrier or one that is less secure.

Try this one.

BlackBerry Desktop Software - BlackBerry OS Software - US
If I click the Download for PC button on your link I get the failure in my original post.
Offline  
Old 07-29-2015, 10:49 AM   #4
knottyrope
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: DT60
OS: 123456789
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,325
Default Re: Blackberry Desktop software link fails

if running windows XP you need to get the root hints update to access many websites now
__________________
I had to fall
To lose it all
But in the end
It doesn't even matter

Rocking the Motion with out lotion.
Offline  
Old 07-29-2015, 11:15 AM   #5
eldiener
Thumbs Must Hurt
 
Join Date: Apr 2011
Model: 9810
OS: 7.1.0.714
PIN: N/A
Carrier: AT&T
Posts: 63
Default Re: Blackberry Desktop software link fails

Quote:
Originally Posted by knottyrope View Post
if running windows XP you need to get the root hints update to access many websites now
I am running Windows7 64-bit Ultimate Edition using the Firefox ( Pale Moon ) browser.
Offline  
Old 07-29-2015, 11:49 AM   #6
tsac
BlackBerry God
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,030
Default Re: Blackberry Desktop software link fails

Are you using a corporate computer? some company's heavily restrict downloads or adding software.

I have 7-64 and tried both Microsoft, Chrome and Firefox. All worked
__________________
Z10 on BES
Z10 on BIS
Offline  
Old 07-29-2015, 11:58 AM   #7
tsac
BlackBerry God
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,030
Default Re: Blackberry Desktop software link fails

update

Reading the Firefox web site there seems to be a lot of issues with security. Mozilla updated their security and a lot of users have the same issue you give. I would go to their site to see what options can be changed to allow the web sites your having issues with work.
__________________
Z10 on BES
Z10 on BIS
Offline  
Old 07-29-2015, 12:44 PM   #8
eldiener
Thumbs Must Hurt
 
Join Date: Apr 2011
Model: 9810
OS: 7.1.0.714
PIN: N/A
Carrier: AT&T
Posts: 63
Default Re: Blackberry Desktop software link fails

Quote:
Originally Posted by tsac View Post
update

Reading the Firefox web site there seems to be a lot of issues with security. Mozilla updated their security and a lot of users have the same issue you give. I would go to their site to see what options can be changed to allow the web sites your having issues with work.
I am able to download with IE.
Offline  
Old 07-29-2015, 08:00 PM   #9
tsac
BlackBerry God
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,030
Default Re: Blackberry Desktop software link fails

good, DM is a good program to have.
__________________
Z10 on BES
Z10 on BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: Blackberry Desktop software link fails
Thread Thread Starter Forum Replies Last Post
Use your Pearl as a BT Modem under OS X ggoodale Mac Users Corner 250 04-27-2011 09:11 PM
RIM Showcases BlackBerry Platform Enhancements at Lotusphere 2008 BBAdmin BlackBerry In the News 4 01-24-2008 01:45 AM
Blackberry Enterprise Activation Woes rgf207 BES Admin Corner 2 05-23-2007 02:21 PM


Genuine Dell OEM G Series G7 7790 CPU and Graphics Heatsink Assembly XRF05 picture

Genuine Dell OEM G Series G7 7790 CPU and Graphics Heatsink Assembly XRF05

$20.30



OEM Dell latitude E7250 CPU Cooling Fan with Heatsink DP/N 04T1K3 0J3M4Y picture

OEM Dell latitude E7250 CPU Cooling Fan with Heatsink DP/N 04T1K3 0J3M4Y

$13.90



1PCS NEW FIT FOR OEM Dell AC Adapter Dell Alienware DA330PM190 LA330PM190 330W picture

1PCS NEW FIT FOR OEM Dell AC Adapter Dell Alienware DA330PM190 LA330PM190 330W

$117.97



Genuine OEM Dell 2375 B2375dnf B2375dfw 110V Fuser fixing N41P2 sku 724-BBCI picture

Genuine OEM Dell 2375 B2375dnf B2375dfw 110V Fuser fixing N41P2 sku 724-BBCI

$94.99



OEM Dell XPS 8910 8920 8930 Alienware Aurora R5 R6 R7 Front Cooling Fan NF-A12 picture

OEM Dell XPS 8910 8920 8930 Alienware Aurora R5 R6 R7 Front Cooling Fan NF-A12

$30.60



OEM Dell XPS 8910 8920 8930 Alienware Aurora R5 R6 R7 Front Cooling Fan 7M0F5 picture

OEM Dell XPS 8910 8920 8930 Alienware Aurora R5 R6 R7 Front Cooling Fan 7M0F5

$12.11







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.