I have to Tours on Sprint that, when they receive an email, the text is showing up as a .txt attachemtent. The users are unable to download this attachment.
I have re-activated, pulled the battery, and even upgraded to the latest version of the OS (as recommended in another post).
I believe someone in this thread (towards the end) had worked around this problem by removing and/or reinstalling some third-party apps that may have been causing the problem initially: http://www.blackberryforums.com/bes-...ml#post1446892