[almansa]

Hi,

I faced some problem when I wanna connect my storm 9500 thru usb to my pc.. It indicate that my device not recognize.. I can't detect my device in desktop manager.. Just wanna ask is my device problem or the cable problem?? I am using nokia cable..

[devnull]

Could be several different things. One or combination of the following.

1.)Make sure you have the proper drivers installed. This is usually done when you install Blackberry Desktop Manager.
2.)Try a different USB port on computer... NOT a usb hub port.
3.)Try different cable.

[RayVoy]

Also, you need bbmanager running first

[almansa]

problem solved by changing the usb cable.. thanks every1..

[jbairdjr]

good - fixed it while I was typing a response
We have had problems in the past with aftermarket cables.

[ghoticov]

I am having the same problem. I have it connect with a cable and the storm charges, but desktop manager doesn't recognize that it is connected. I have installed and reinstalled DM several times and nothing seems to work. The Storm charges but DM doesn't see it. Help!