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Activation problems..

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Old 08-07-2009, 11:58 PM   #1
pierre.ammoun
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Join Date: Jul 2009
Model: 9000
PIN: N/A
Carrier: mtc
Posts: 1
Default Activation problems..

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Hello Guys,
I am trying to do an activation wirelessly. not working.
when I plug the device on USB ...it activates with no pb.
and gives me a msg "activated"
here is a small part of the logs that are giving the errors..


[40000] (08/08 07:28:57.250):{0x334} [BIPP] PingResponse 707 received
[30262] (08/08 07:29:12.781):{0x780} {MYEMAIL.COM} Preparing OTAFM Batch
[40560] (08/08 07:29:12.781):{0x780} {MYEMAIL.COM} Batching Message Status Update for RefId=-1862130587, status=1, TransactionID=-897820448
[30289] (08/08 07:29:12.781):{0x780} {MYEMAIL.COM} 1 OTAFM commands sent in batch for TransactionId=-897820448, Tag=1398, size=46
[40279] (08/08 07:29:12.781):{0x780} {MYEMAIL.COM} SubmitToRelaySendQ, Tag=1398
[30066] (08/08 07:29:12.781):{0x780} Total Msgs Pending 1
[40000] (08/08 07:29:12.781):{0x1640} [BIPP] Send data, Tag=1398
[40000] (08/08 07:29:13.000):{0x334} [BIPP] Received status FAILED, Tag=1398
[30208] (08/08 07:29:13.000):{0x780} {MYEMAIL.COM} OTAFM batch returned as FAILED - could not be delivered to device, Tag=1398
[40536] (08/08 07:29:13.000):{0x780} {MYEMAIL.COM} Updating messages in OTAFM batch, TransactionID=-897820448
[30066] (08/08 07:29:13.000):{0x780} Total Msgs Pending 0
[40000] (08/08 07:30:13.000):{0x1640} [BIPP] Ping 708 sent
[40000] (08/08 07:30:13.000):{0x334} [BIPP] PingResponse 708 received
[40000] (08/08 07:31:13.000):{0x1640} [BIPP] Ping 709 sent
[40000] (08/08 07:31:13.000):{0x334} [BIPP] PingResponse 709 received
[40702] (08/08 07:31:38.406):{0x780} {MYEMAIL.COM} Starting message rescan
[40703] (08/08 07:31:38.406):{0x780} {MYEMAIL.COM} Message rescan completed
[40000] (08/08 07:32:13.000):{0x1640} [BIPP] Ping 710 sent
[40000] (08/08 07:32:13.000):{0x334} [BIPP] PingResponse 710 received


the DISP LOG shows :
************************************************** ******************************


[30388] (08/08 07:06:48.968):{0x978} [BIPPa] {User Name} Forwarding status to BES Agent (S86112268_001), intTag=1393, extTag=1246
[30450] (08/08 07:07:19.031):{0x62C} {User Name} User unchanged (disp): id=10, email=MYEMAIL.COM, device=2092D75X[2092D75X], routing=S86112268, agent=001, ext=1, wl=0, keys=(A:A:0)
[30181] (08/08 07:15:24.031):{0x61C} Performing system health check (BlackBerry Dispatcher Version 4.1.4.3)
[30222] (08/08 07:18:56.796):{0xA7C} {User Name} MTH: contentType=OTAKEYGEN, sizeOTA=14, sizeOTW=14, TransactionId=-897820450, Tag=1247
[30310] (08/08 07:18:56.796):{0xA7C} {User Name} Forwarding internal data to device, contentType=OTAKEYGEN, routing=S86112268, device=2092D75X, size=55, cmd=0x3, ack=0, TransactionId=-897820450, intTag=1394, Tag=1247, Submit=1
[30448] (08/08 07:18:56.812):{0x630} {User Name} User changed (agent): id=10, email=MYEMAIL.COM, device=2092D75X, routing=S86112268, agent=001, ext=1, wl=0, keys=(A:A:0)
[30448] (08/08 07:18:56.828):{0x15D0} {User Name} User changed (agent): id=10, email=MYEMAIL.COM, device=2092D75X[2092D75X], routing=S86112268, agent=001, ext=1, wl=0, keys=(A:A:0)
[20000] (08/08 07:18:56.828):{0xFDC} {User Name} Old OTAKEYGEN packet is cancelled, Tag=1247
[30371] (08/08 07:18:56.828):{0xFDC} {User Name} Packet cancelled locally, Tag=1247
[30388] (08/08 07:18:56.828):{0xFDC} [BIPPa] {User Name} Forwarding status to BES Agent (S86112268_001), intTag=1394, extTag=1247
[30222] (08/08 07:18:56.828):{0xFDC} {User Name} MTH: contentType=OTAKEYGEN, sizeOTA=214, sizeOTW=214, TransactionId=-897820449, Tag=1248
[30310] (08/08 07:18:56.828):{0xFDC} {User Name} Forwarding internal data to device, contentType=OTAKEYGEN, routing=S86112268, device=2092D75X, size=256, cmd=0x3, ack=0, TransactionId=-897820449, intTag=1397, Tag=1248, Submit=1
[30375] (08/08 07:18:57.250):{0x64C} {User Name} Packet returned as FAILED - could not be delivered to device, Tag=1248
[30388] (08/08 07:18:57.250):{0x64C} [BIPPa] {User Name} Forwarding status to BES Agent (S86112268_001), intTag=1397, extTag=1248
[30181] (08/08 07:25:24.031):{0x61C} Performing system health check (BlackBerry Dispatcher Version 4.1.4.3)



[30181] (08/08 07:16:25.281):{0x2B4} Performing system health check (BlackBerry Mailbox Agent 1 - BESX Version 4.1.4.40)
[40360] (08/08 07:16:25.281):{0x2B4} [BIPPa] Health: QSize=0, intMap=0
[40748] (08/08 07:16:25.781):{0x454} License total: 1
[40890] (08/08 07:16:25.781):{0x454} GlobalRescan stats: messaging=60% (41/68), calendar=92% (26/28), pim=0% (0/3)
[40442] (08/08 07:16:25.796):{0x780} User settings: email=MYEMAIL.COM, routing=S86112268, service=PBS_SRV, device=2092D75X, calendar=1, MDS=1, userOTAFM=63, incradle=0, SMIME=0, sentItems=1, dir=UName, server=ML-SRV
[40000] (08/08 07:16:49.031):{0x1640} [BIPP] Ping 695 sent
[40000] (08/08 07:16:49.031):{0x334} [BIPP] PingResponse 695 received
[40688] (08/08 07:16:59.406):{0x780} {MYEMAIL.COM} Starting message deleted rescan
[40689] (08/08 07:16:59.406):{0x780} {MYEMAIL.COM} Message deleted rescan completed
[40267] (08/08 07:17:22.781):{0x780} {MYEMAIL.COM} Starting calendar rescan
[40701] (08/08 07:17:22.781):{0x780} {MYEMAIL.COM} Calendar rescan completed
[40000] (08/08 07:17:49.031):{0x1640} [BIPP] Ping 696 sent
[40000] (08/08 07:17:49.031):{0x334} [BIPP] PingResponse 696 received
[40000] (08/08 07:18:49.031):{0x1640} [BIPP] Ping 697 sent
[40000] (08/08 07:18:49.031):{0x334} [BIPP] PingResponse 697 received
[40423] (08/08 07:18:56.750):{0xBC4} {MYEMAIL.COM} Queuing new mail through notification (external). EntryId=965
[40724] (08/08 07:18:56.750):{0x780} {MYEMAIL.COM} Get record key for this MAPI object, EntryId=965
[40435] (08/08 07:18:56.750):{0x780} {MYEMAIL.COM} Queuing new mail through notification. EntryId=965. Msgs Pending 0
[40282] (08/08 07:18:56.765):{0x780} {MYEMAIL.COM} Queuing DATA from [email address], Tag=266034777, EntryId=965
[30083] (08/08 07:18:56.796):{0x780} {MYEMAIL.COM} Sent ETP::STATUS to BlackBerry system, Tag=266034777
[40700] (08/08 07:18:56.796):{0x780} {MYEMAIL.COM} Receiving packet from device, size=498, TransactionId=-676263598, Tag=266034777, content type=OTAKEYGEN, cmd=0x3
[40000] (08/08 07:18:56.796):{0x780} *** OTAKEYGEN *** Initiating a new transaction, transID = 874446360
[40000] (08/08 07:18:56.796):{0x780} *** OTAKEYGEN *** sending ABORT_TRANSACTION, transID = 1688863385
[40583] (08/08 07:18:56.796):{0x780} {MYEMAIL.COM} Sending packet to device, Size=47, Tag=1394, TransactionId=-897820450
[40279] (08/08 07:18:56.796):{0x780} {MYEMAIL.COM} SubmitToRelaySendQ, Tag=1394
[40000] (08/08 07:18:56.796):{0x1640} [BIPP] Send data, Tag=1394
[30000] (08/08 07:18:56.812):{0x780} {MYEMAIL.COM} Sending data to Dispatcher, size=500, Tag=1395
[40000] (08/08 07:18:56.812):{0x780} {MYEMAIL.COM} SendToDispatcher, Tag=1395
[40000] (08/08 07:18:56.812):{0x1640} [BIPP] Send data, Tag=1395
[40000] (08/08 07:18:56.812):{0x334} [BIPP] Received status DELIVERED, Tag=1395
[41079] (08/08 07:18:56.812):{0x780} {MYEMAIL.COM} PagerImp::SaveChanges: changed items = 70 Size = 0
[40000] (08/08 07:18:56.812):{0x780} *** OTAKEYGEN *** receiving KEY_REQUEST, transID = 874446360
[40000] (08/08 07:18:56.812):{0x780} *** OTAKEYGEN *** receiving ACTIVATION request, transID = 874446360
[30000] (08/08 07:18:56.828):{0x780} {MYEMAIL.COM} Sending data to Dispatcher, size=508, Tag=1396
[40000] (08/08 07:18:56.828):{0x780} {MYEMAIL.COM} SendToDispatcher, Tag=1396
[40000] (08/08 07:18:56.828):{0x1640} [BIPP] Send data, Tag=1396
[40000] (08/08 07:18:56.828):{0x780} {MYEMAIL.COM} Generating AES256 key
[40000] (08/08 07:18:56.828):{0x334} [BIPP] Received status DELIVERED, Tag=1396
[41079] (08/08 07:18:56.828):{0x780} {MYEMAIL.COM} PagerImp::SaveChanges: changed items = 54, 70, 74, 85 Size = 300
[40000] (08/08 07:18:56.828):{0x780} *** OTAKEYGEN *** sending KEY_ACCEPT transID = 874446360
[40583] (08/08 07:18:56.828):{0x780} {MYEMAIL.COM} Sending packet to device, Size=248, Tag=1397, TransactionId=-897820449
[40279] (08/08 07:18:56.828):{0x780} {MYEMAIL.COM} SubmitToRelaySendQ, Tag=1397
[40000] (08/08 07:18:56.828):{0x1640} [BIPP] Send data, Tag=1397
[40279] (08/08 07:18:56.828):{0x780} {MYEMAIL.COM} SubmitToRelaySendQ, Tag=266034777
[40000] (08/08 07:18:56.828):{0x780} {MYEMAIL.COM} FindDeviceSendTransaction: transaction not found in current device send list, Tag=1395
[40000] (08/08 07:18:56.828):{0x1640} [BIPP] Send status DATA_ACCEPTED, Tag=266034777
[40000] (08/08 07:18:56.828):{0x780} {MYEMAIL.COM} FindDeviceSendTransaction: transaction not found in current device send list, Tag=1396
[40000] (08/08 07:18:56.828):{0x334} [BIPP] Received status CANCELLED, Tag=1394
[40442] (08/08 07:18:56.828):{0x780} User settings: email=MYEMAIL.COM, routing=S86112268, service=PBS_SRV, device=2092D75X, calendar=1, MDS=1, userOTAFM=63, incradle=0, SMIME=0, sentItems=1, dir=UName, server=ML-SRV
[40000] (08/08 07:18:56.828):{0x780} {MYEMAIL.COM} FindDeviceSendTransaction: transaction not found in current device send list, Tag=1394
[40000] (08/08 07:18:57.250):{0x334} [BIPP] Received status FAILED, Tag=1397
[40000] (08/08 07:18:57.250):{0x780} {MYEMAIL.COM} FindDeviceSendTransaction: transaction not found in current device send list, Tag=1397
[40442] (08/08 07:19:25.796):{0x780} User settings: email=MYEMAIL.COM, routing=S86112268, service=PBS_SRV, device=2092D75X, calendar=1, MDS=1, userOTAFM=63, incradle=0, SMIME=0, sentItems=1, dir=UName, server=ML-SRV




disp
*****

[30388] (08/08 07:06:48.968):{0x978} [BIPPa] {User Name} Forwarding status to BES Agent (S86112268_001), intTag=1393, extTag=1246
[30450] (08/08 07:07:19.031):{0x62C} {User Name} User unchanged (disp): id=10, email=MYEMAIL.COM, device=2092D75X[2092D75X], routing=S86112268, agent=001, ext=1, wl=0, keys=(A:A:0)
[30181] (08/08 07:15:24.031):{0x61C} Performing system health check (BlackBerry Dispatcher Version 4.1.4.3)
[30222] (08/08 07:18:56.796):{0xA7C} {User Name} MTH: contentType=OTAKEYGEN, sizeOTA=14, sizeOTW=14, TransactionId=-897820450, Tag=1247
[30310] (08/08 07:18:56.796):{0xA7C} {User Name} Forwarding internal data to device, contentType=OTAKEYGEN, routing=S86112268, device=2092D75X, size=55, cmd=0x3, ack=0, TransactionId=-897820450, intTag=1394, Tag=1247, Submit=1
[30448] (08/08 07:18:56.812):{0x630} {User Name} User changed (agent): id=10, email=MYEMAIL.COM, device=2092D75X, routing=S86112268, agent=001, ext=1, wl=0, keys=(A:A:0)
[30448] (08/08 07:18:56.828):{0x15D0} {User Name} User changed (agent): id=10, email=MYEMAIL.COM, device=2092D75X[2092D75X], routing=S86112268, agent=001, ext=1, wl=0, keys=(A:A:0)
[20000] (08/08 07:18:56.828):{0xFDC} {User Name} Old OTAKEYGEN packet is cancelled, Tag=1247
[30371] (08/08 07:18:56.828):{0xFDC} {User Name} Packet cancelled locally, Tag=1247
[30388] (08/08 07:18:56.828):{0xFDC} [BIPPa] {User Name} Forwarding status to BES Agent (S86112268_001), intTag=1394, extTag=1247
[30222] (08/08 07:18:56.828):{0xFDC} {User Name} MTH: contentType=OTAKEYGEN, sizeOTA=214, sizeOTW=214, TransactionId=-897820449, Tag=1248
[30310] (08/08 07:18:56.828):{0xFDC} {User Name} Forwarding internal data to device, contentType=OTAKEYGEN, routing=S86112268, device=2092D75X, size=256, cmd=0x3, ack=0, TransactionId=-897820449, intTag=1397, Tag=1248, Submit=1
[30375] (08/08 07:18:57.250):{0x64C} {User Name} Packet returned as FAILED - could not be delivered to device, Tag=1248
[30388] (08/08 07:18:57.250):{0x64C} [BIPPa] {User Name} Forwarding status to BES Agent (S86112268_001), intTag=1397, extTag=1248
[30181] (08/08 07:25:24.031):{0x61C} Performing system health check (BlackBerry Dispatcher Version 4.1.4.3)
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