[kingluis]

After I updated the Q5 last week , it started to reset itself randomly. I decided to do a factory reset, and it was ok for a few days.. Until today that it turned off, and hasn´t been able to start ever since, is continually resetting itself. Does any one know a solution for this problem,

thanks for your help,

Reynaldo

Blackberry Q5,

OS10.2.1.2941

[tsac]

Did you add any Apps? If so remove and see if that helps.